What are the responsibilities and job description for the Lead EDM Consultant (Workday Product) position at Kainos?
Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Join our team and help shape the future of digital document management with Kainos EDM (Enterprise Document Management) product for Workday – a solution that enables secure, compliant, and efficient handling of documents within the Workday platform.
MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As a Lead EDM Consultant in Kainos, you’ll work to implement and configure our exciting Employee Document Management application for Workday for our global customer base, typically leading a workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll lead projects and support our customers throughout their deployment journey. You’ll provide excellent guidance to customers, understanding their business and requirements. You’ll support more junior members of the team and share your knowledge with them.
Minimum (essential) Requirements
- Strong understanding of Workday products either/or HCM as well as any specialist Capability
- Experience in the Workday consultancy ecosystem and a relevant Workday certification
- Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer
- Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation.
- Strong commercial awareness and full understanding of project and business dynamics
- Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers
- Able to lead a functional workstream on a prime implementation throughout the full project lifecycle
- Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants
People Management
- Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:
- Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability
- Providing support so that your and your team’s goals can be achieved
- Reviewing and refining goals for relevance and to keep performance on track
- Reviewing performance against goals and provide feedback
- Conducting 1:1 monthly and/or project completion feedback meetings
- Requesting and providing regular feedback in Workday
- Completing End of Year reviews and agreeing the outcomes for the year
- Identifying training to support your and your team’s development
- Pursuing and supporting your and your team members’ career paths and progression
- Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation
- Actively being involved in recruitment/interviews
- Reviewing attrition and retention metrics
Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.