What are the responsibilities and job description for the Office Assistant position at K9 Resorts Luxury Pet Hotel?
Benefits:
Reports To: Executive Assistant to Co-CEOs
Position Summary
The Office Assistant provides comprehensive front desk, administrative, and operational support to ensure smooth day-to-day office operations. This role also includes personal assistant responsibilities for designated leadership, supporting scheduling, coordination, and task management. The ideal candidate is highly organized, people-focused, and able to balance multiple responsibilities in a fast-paced environment.
Key Responsibilities
Receptionist & Front Desk Support
- 401(k)
- Company parties
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Paid time off
- Wellness resources
Reports To: Executive Assistant to Co-CEOs
Position Summary
The Office Assistant provides comprehensive front desk, administrative, and operational support to ensure smooth day-to-day office operations. This role also includes personal assistant responsibilities for designated leadership, supporting scheduling, coordination, and task management. The ideal candidate is highly organized, people-focused, and able to balance multiple responsibilities in a fast-paced environment.
Key Responsibilities
Receptionist & Front Desk Support
- Greet and assist visitors/clients: Welcome guests, manage sign-in procedures, notify staff of arrivals, and provide directions or general information.
- Answer and route phone calls: Manage the main office line, take accurate messages, transfer calls, and respond to basic inquiries.
- Manage incoming and outgoing mail & packages: Sort daily mail, document and distribute packages, and coordinate outgoing shipments.
- Schedule and manage conference rooms: Maintain room calendars, prevent booking conflicts, and ensure meeting spaces are prepared.
- Maintain front desk and lobby: Keep reception and common areas clean, organized, and well-stocked with materials and forms.
- Perform basic data entry and document preparation: Update spreadsheets, process intake forms, file records, and scan/print/copy documents as needed.
- Order and manage office supplies: Track inventory, place replenishment orders, and maintain vendor relationships.
- Coordinate maintenance and facilities needs: Schedule repairs, communicate with cleaning or service vendors, and ensure equipment operates smoothly.
- Assist with onboarding new employees: Set up workstations, badges/keycards, welcome packets, and coordinate equipment or account setup.
- Support HR and Finance with administrative tasks: Update staff directories, assist with expense reports as needed, and distribute policy updates.
- Manage internal communications: Send office-wide reminders, announcements, event notices, and assist with coordinating staff events.
- Ensure compliance with office policies and safety procedures: Maintain emergency lists, coordinate drills, update compliance boards, and organize related records.
- Order, present, and clean up periodic lunch and/or breakfast meetings.
- Maintain, organize and clean Board Room after meetings
- Provide additional Executive and Leadership support as needed
- Prior experience in administrative support, reception, personal assistant roles, or office coordination preferred.
- Friendly demeanor, strong communication and interpersonal skills, and a customer service mindset.
- High level of professionalism, discretion, and confidentiality when handling sensitive information.
- Ability to multitask, prioritize, and adapt to shifting needs.
- Proficiency with office software (e.g., Microsoft Office) and basic office equipment.
- Strong organizational skills and attention to detail.
- This is an onsite role requiring consistent presence at the front desk.
- Occasional lifting of up to 20 lbs (e.g., office supplies) may be required.
- Periodic flexibility may be needed for special events or PA-related tasks