IT Support Specialist

Summary:

JOB TITLE: IT Deskside Support Engineer

FUNCTION: Field / Deskside IT Support
WORK MODEL: Onsite / Field‐Based
COVERAGE MODEL: Site‐Aligned with Field Mobility
TRAVEL: Within assigned ~30‐mile radius
SHIFT MODEL: Business Hours On‐Call / Extended Support as required

ROLE PURPOSE

• The IT Deskside Support Engineer is responsible for delivering hands‐on, onsite technical support within healthcare facilities to ensure device reliability, end‐user productivity, and zero disruption to clinical and business operations.
• The role provides physical presence and smart‐hands capabilities that cannot be fulfilled remotely, especially in environments where uptime, speed, and accuracy directly impact patient care.

REQUIRED EXPERIENCE & SKILL PROFILE

Experience

• Minimum 4 years of experience in:
• • Deskside IT Support
  • Field Support or Onsite IT Operations
• Experience supporting enterprise or healthcare environments preferred.

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.

Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".

Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300 consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.