What are the responsibilities and job description for the Order Management Cloud Engineer position at K&K Global Talent Solutions?
K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993.
This position is with one of our clients in USA, who is actively hiring candidates to expand their teams.
Role:- OM Cloud Engineer
Location:- RTP, NC (onsite)
Fulltime
Job Description
OM Cloud Engineer to support, enhance, and optimize cloud-based Order Management solutions. The engineer will be responsible for managing integrations, troubleshooting complex production issues, supporting order-to-cash processes, and ensuring the reliability and performance of Order Management applications within the enterprise ecosystem.
Key Qualifications & Skills:
• Provide Level 3 production support for Order Management applications and integrations.
• Support end-to-end Order-to-Cash (O2C) business processes, including order capture, fulfillment, shipping, invoicing, and returns.
• Troubleshoot and resolve complex application, integration, and data issues.
• Develop and maintain integrations between Order Management, ERP, and WMS, and external partner systems.
• Configure business rules, orchestration processes, fulfillment flows, and exception handling.
• Analyze business requirements and recommend scalable cloud-based solutions.
Monitor application health, system performance, and transaction processing