What are the responsibilities and job description for the Freelance IT Support position at K&H Global IT Solutions, INC.?
Company Description
K&H Global IT Solutions, based in Delaware, USA, is a leading specialist in global IT outsourcing. Operating 24/7 in over 150 countries, we provide state-of-the-art IT services to businesses worldwide, including in remote and hard-to-reach areas. Our comprehensive range of services covers server management, networking, security, cloud solutions, and more. Our certified experts ensure successful implementation and support, aligning your digital transformation goals with our innovative solutions to enhance efficiency and reduce costs.
Role Description
This is a contract role for on-site IT Support in Hector, MN. The IT Support specialist will be responsible for providing day-to-day technical support, troubleshooting desktop computers, and addressing various IT-related issues. This role includes responding to help desk tickets, providing technical assistance, and ensuring smooth operation of IT systems. The specialist will work closely with the IT team to maintain and optimize IT infrastructure.
Qualifications
K&H Global IT Solutions, based in Delaware, USA, is a leading specialist in global IT outsourcing. Operating 24/7 in over 150 countries, we provide state-of-the-art IT services to businesses worldwide, including in remote and hard-to-reach areas. Our comprehensive range of services covers server management, networking, security, cloud solutions, and more. Our certified experts ensure successful implementation and support, aligning your digital transformation goals with our innovative solutions to enhance efficiency and reduce costs.
Role Description
This is a contract role for on-site IT Support in Hector, MN. The IT Support specialist will be responsible for providing day-to-day technical support, troubleshooting desktop computers, and addressing various IT-related issues. This role includes responding to help desk tickets, providing technical assistance, and ensuring smooth operation of IT systems. The specialist will work closely with the IT team to maintain and optimize IT infrastructure.
Qualifications
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- Technical Support and Troubleshooting skills
- Experience with Desktop Computers and Help Desk Support
- Strong background in Information Technology
- Excellent problem-solving and communication skills
- Ability to work on-site in Hector, MN
- Relevant certifications are a plus
- Bachelor's degree in Information Technology, Computer Science, or related field preferred
- Prior experience in a similar role is highly desirable