Franchise Project Coordinator

Tired of 60 hour weeks and looking for a place that values both precision and balance? At JZW Architects, we’ve partnered with well-known franchise brands across the U.S. and continue to grow. From tenant improvements to ground-up builds, our team delivers high-quality, multi-site architectural work for brands like Crumbl Cookies, Back 9, Cabinet IQ, Jamba Juice, Crisp & Green, Grain & Berry, and more.

We’re looking for a Franchise Project Coordinator who lives for clean spreadsheets, smart workflows, and resource clarity; someone who can keep many projects moving, balance team load across the firm, and make it all look effortless. If you’re detail-obsessed, collaborative, and excited about a path toward project management, this is a great stepping-stone role.

What You’ll Do (Day-to-Day Impact)

• Own the franchise pipeline. Intake new projects, confirm program requirements, set up folders/trackers, and create project records in Smartsheet/ClickUp.
• Balance team capacity. Maintain an up-to-date resource map across multiple internal project teams; forecast needs; flag bottlenecks early; reallocate work to keep delivery on track.
• Drive schedules & milestones. Build and maintain schedules, dependencies, and dashboards; publish weekly status updates to internal leaders and client stakeholders.
• Coordinate stakeholders. Serve as a primary logistics contact for franchisees and corporate brand reps; schedule meetings, track decisions, and follow up on action items.
• Orchestrate consultants. Coordinate with outside engineering partners (MEP, structural, civil, etc.), manage deliverable dates, and ensure drawing and spec alignment.
• Permits & approvals support. Track submittals, jurisdiction requirements, and comment cycles; log RFIs and revisions; keep owners and internal teams informed.
• Quality through data hygiene. Keep project sheets accurate (naming conventions, versions, checklists, financial/PO placeholders, and closeout documentation).
• Solve problems in motion. Triage day-to-day issues; escalate risks with options and recommendations; keep communication clear and solutions oriented.

Must-Have Qualifications

• 1–3 years in a coordination, project support, or dispatcher/scheduler role (AEC, franchise/retail rollout, or similar high-volume environment preferred).
• Spreadsheet power-user. Comfortable living in Excel or Google Sheets (pivots, filters, data validation, VLOOKUP/XLOOKUP/INDEX-MATCH, basic dashboarding).
• Smartsheet and/or ClickUp experience (project setup, dependencies, resource views, dashboards). MS Project familiarity a plus.
• Excellent communication & follow-through. Clear writer, organized note-taker, reliable closer of loops with internal teams, clients, and consultants.
• Process discipline. You love checklists, naming conventions, and version control, and you stick to them.
• Calm under pressure. Able to juggle multiple active projects and deadlines without sacrificing accuracy.
• Work authorization: Legally authorized to work in the U.S. and able to work on-site in North Salt Lake, UT.

Nice-to-Haves

• Experience supporting franchise/retail TI or multi-site rollout programs.
• Familiarity with common AHJ/permit workflows and submittal tracking.
• Exposure to architectural/engineering deliverables and terminology.
• Basic comfort with Revit/Bluebeam/CAD for navigation and markups (no drafting required).

What Success Looks Like (Your First 90 Days)

• 30 days: You’ve standardized project intake, resource mapping, and status reporting. Stakeholders know where to look for the latest truth.
• 60 days: Consultant schedules are aligned with internal milestones; permitting trackers are current; you’re proactively flagging risks with mitigation steps.
• 90 days: Workload is balanced across teams; on-time delivery KPIs trend up; client and internal feedback highlight clarity, speed, and reliability.

Why Join JZW Architects

• Real work-life balance. We respect focused work and sustainable hours.
• Variety & growth. Exposure to multiple brands, jurisdictions, and delivery teams, and a great launchpad toward project management.
• Great people, great clients. Friendly, growth-minded teammates and well-known franchise partners across the country.
• Established & growing. 20 years serving high-end clients with creative studios in North Salt Lake, Layton, St. George, and Heber City, Utah.

Benefits

We offer a comprehensive package that supports your health and growth, including medical, dental, vision, life insurance, paid time off, paid holidays, and a 401(k) with employer match.

Equal Opportunity

JZW Architects is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Ready to apply?

• Submit your resume (and a brief note about a coordination system or dashboard you’re proud of) via Indeed/LinkedIn. If you have sample trackers or dashboards (screenshots welcome), feel free to include them.