Systems and Technology Coordinator

We’re looking for a tech-savvy, solutions-driven teammate to support and elevate JVM’s operational technology stack. The Systems & Technology Coordinator plays a key role in delivering reliable software experiences, supporting our property management platforms, and helping drive innovation across the organization. This is a great opportunity for someone who enjoys problem-solving, collaborating across teams, and shaping how technology supports our people and processes.

What You’ll Do

• Provide day-to-day support for company software—especially RealPage and related property management tools.
• Triage and manage incoming software support tickets across operations, leasing, marketing, accounting, and on-site teams.
• Coordinate with third-party vendors and support partners to ensure strong, productive relationships.
• Assist with maintaining system integrations, core platform setup/maintenance, testing, and documentation.
• Support marketing with website updates and ongoing content maintenance.
• Partner with departments to evaluate new technologies, develop business cases, and participate in product demos, vendor reviews, and pilot programs.
• Help lead rollout efforts for new tools and enhancements—including configuration, training, communication, and post-launch support.
• Maintain and update our company intranet, including content standards and file organization.
• Support onboarding/offboarding processes with account setup, system access, and cross-department coordination.
• Track recurring issues to recommend long-term fixes, training opportunities, or process improvements.
• Assist with data audits, data cleanup projects, and validation work.
• Stay current on industry trends, tools, and best practices to keep JVM technology relevant and effective.
• Serve as a shared resource by prioritizing incoming requests and communicating clear timelines.
  
  
  

What You Bring

• 3–5 years of experience in property management; at least 1 year of software support experience preferred.
• Hands-on experience with RealPage strongly preferred.
• Strong communication skills—both written and verbal—with the ability to explain technical concepts to non-technical users.
• Excellent analytical, problem-solving, and organizational abilities.
• Ability to manage multiple priorities, work cross-functionally, and maintain a customer-service-oriented mindset.
• Positive, energetic attitude with a willingness to learn, innovate, and collaborate.
• Alignment with JVM’s core values and commitment to strong, respectful working relationships.
  
  
  

Benefits

• Competitive Salaries That Are Market-priced Annually
• Housing Discount & Housing Rental Discounts
• Comprehensive Health, Vision, and Dental Insurance
• Reimbursement for Fitness Centers
• Telehealth and Flexible Spending Accounts
• Short and Long Term Disability Coverage
• Generous Time Off and Company Paid Holidays
• 401(k) plan with matching funds
• Community Volunteer Days
• Tuition Assistance
• Maternity Leave
• Gym Reimbursement
• Life and AD&D Insurance
• Employee Assistance Program
• Identity Theft Protection
• Pet Insurance
• Hospital Confinement and Critical Illness Protection
  
  
  

About Us: JVM Realty is a multi-family real estate investment and property management company headquartered in Oak Brook, Illinois. Since 1975, we have built a solid reputation and proven track record for financial success. In every aspect of our business, we are guided by firm principles, a commitment to excellence and integrity. Always. At JVM, we’re Invested in You.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.