Property Manager

SUMMARY OF JOB FUNCTION:

Responsible for ensuring the efficient operation of the property under the direction of the Regional Manager.

Property Manager Objectives:

• Oversee and manage the financial and operational components of the property.
• Achieve targeted resident satisfaction through customer service to attain greater resident retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Included, but not limited to, the following job specifications contained herein.

• Responsible for adhering to all Fair Housing laws.
• Collect and post rent daily for the property.
• Monitor delinquency.
• Communicate operational and financial risks to Regional Manager and establish corrective action plans.
• Uses effective methods for maintaining/increasing occupancy and income as approved by Regional Manager.
• Uses effective cost control by operating within budgets and obtaining correct expense approvals.
• Daily physical inspection of the property and direct supervision of the maintenance employees.
• Approve all payables and work closely with Accounting to ensure timely payments.
• Responsible for implementing and maintaining a resident retention program, i.e., social service, activities, outreach marketing, or resident referral program.
• Responsible for the leasing of the property; ensuring thorough supervision of the office so that all sales techniques and methods required by management are being used effectively and in a professional manner.
• Train and mentor team members to ensure they understand policies, procedures, and protocols to perform daily responsibilities.
• Responsible for the recertification/renewal program.
• Responsible for the final interviewing and hiring of all property employees under the direction of the Regional Manager.
• Responsible for the eviction of tenants in compliance with applicable laws and direction from legal counsel and/or management.
• Responsible for maintaining compliance files according to the applicable funding and state requirements.
• Responsible for assisting with the implementation and enforcement of Justus Property Management’s policies and procedures.
• Responsible for reporting any unusual or extraordinary circumstances regarding the residents or property to the Regional Manager immediately.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

SUPERVISORY RESPONSIBILITIES:

Directly supervise one or more employees. Supervisory responsibilities will be carried out in accordance with the organizations’ policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have a valid driver’s license and proof of automobile insurance coverage.

DRIVING/TRAVELING REQUIREMENTS:

Occasional need (1% to 33% of the time) to utilize personal transportation to inspect property and surrounding neighborhood, make trips to the bank, and also visit the Corporate Office.

REASONING ABILITY:

Ability to solve problems with no direction. Ability to interpret complex instructions furnished in written, oral or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions that are sometimes harsh. The noise level in the work environment is usually moderate.