What are the responsibilities and job description for the Maitre D' position at Justin Thompson Restaurant Group?
Benefits:
Location: Prhyme: Downtown Steakhouse – Tulsa, OK
About Us
Prhyme: Downtown Steakhouse is a modern, upscale interpretation of the classic American steakhouse, delivering world-class hospitality, hand-crafted cocktails, and an exceptional wine list in the heart of Tulsa’s Arts District. As part of the Justin Thompson Restaurant Group, Prhyme is known for attentive service, fine cuisine, and a dining experience built on consistency, elegance, and connection.
Position Overview
We are seeking a Maitre D’ to serve as the face of Prhyme—an elevated host role that goes far beyond seating guests. This individual will own the front door experience and act as a hospitality ambassador, creating unforgettable first and last impressions, recognizing regulars, and setting the tone for fine dining excellence.
The Maitre D’ will manage all standard host responsibilities while going above and beyond with guest recognition, personalized service, and seamless communication with the service team. You will be a consistent, professional presence in the dining room, with a focus on hospitality, awareness, and refinement.
Key Responsibilities
Guest Experience & Recognition
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Location: Prhyme: Downtown Steakhouse – Tulsa, OK
About Us
Prhyme: Downtown Steakhouse is a modern, upscale interpretation of the classic American steakhouse, delivering world-class hospitality, hand-crafted cocktails, and an exceptional wine list in the heart of Tulsa’s Arts District. As part of the Justin Thompson Restaurant Group, Prhyme is known for attentive service, fine cuisine, and a dining experience built on consistency, elegance, and connection.
Position Overview
We are seeking a Maitre D’ to serve as the face of Prhyme—an elevated host role that goes far beyond seating guests. This individual will own the front door experience and act as a hospitality ambassador, creating unforgettable first and last impressions, recognizing regulars, and setting the tone for fine dining excellence.
The Maitre D’ will manage all standard host responsibilities while going above and beyond with guest recognition, personalized service, and seamless communication with the service team. You will be a consistent, professional presence in the dining room, with a focus on hospitality, awareness, and refinement.
Key Responsibilities
Guest Experience & Recognition
- Greet every guest with warmth and professionalism, using names whenever possible
- Learn and remember guest preferences, birthdays, anniversaries, favorite wines, cocktails, dishes, and seating preferences
- Maintain detailed guest notes through OpenTable or other tools to ensure a personalized experience
- Build relationships with regulars and first-time guests alike to foster loyalty and delight
- Manage reservations and seating with thoughtfulness and precision, ensuring smooth flow of service
- Confirm and follow up on reservations, VIPs, and special requests
- Escort guests to tables, introduce servers, and provide key guest details to the service team
- Assist with coat check, special occasion touches, and any additional concierge-level service
- Monitor the dining room for pacing, atmosphere, and cleanliness
- Adjust lighting, music, or layout as needed for optimal guest comfort
- Communicate issues or needs proactively to management and service staff
- Serve as the consistent, polished presence at the front of house, particularly during peak shifts
- Represent the values and standards of Prhyme and the Justin Thompson Group
- Maintain immaculate appearance, punctuality, and pride in the role
- Offer support to the FOH team and step in where needed without prompting
- Prior experience as a host or in guest-facing fine dining roles
- Exceptional communication and interpersonal skills
- Ability to multitask and maintain poise in a fast-paced, high-end environment
- Familiarity with reservation platforms (OpenTable preferred) and guest note systems
- Highly observant and detail-oriented
- Passion for hospitality and guest satisfaction
- Professional appearance and demeanor
- Must be available evenings and weekends
- Competitive hourly pay plus tip share
- Dining discounts at all JTR Group restaurants
- Opportunities for advancement within our hospitality group
- A supportive team environment and a place to build guest relationships with intention and care