Information Technology Specialist

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Interviews: Due to the high volume of applications we receive, it may take several weeks after the job posting deadline for us to schedule interviews.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by .

Benefits To You

Position Highlights

The in Bend, Oregon, is hiring an Information Technology Specialist.

In this role, you will provide technical support and problem resolution for multiple systems for the court. Analyze system performance and resource usage. Troubleshoot digital audio recordings, faxes, voicemails, and communication problems and provide solutions for the problems.

You will deliver, place, inventory, and upgrade a variety of computer equipment and communication devices. Along with these duties, you will diagnose and repair computer hardware and evaluate to determine if replacement of hardware is needed.

Developing, updating, and maintaining procedure manuals and quick reference guides will be part of your duties. These guides are for data entry procedures and application documentation. You will provide initial training to introduce the new procedures and/or applications. Develop and present a training program to familiarize PC users to the Windows NT environment and standard court applications.

Maintain a high level of customer support for staff, which includes providing documentation, training materials, and general assistance.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for REQUIRED Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter (REQUIRED)

Work History/Resume (REQUIRED)

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

(These must be evident in your resume or work history.)
The qualified candidate must have a bachelor’s degree in computer science, information technology, management, public administration, or a related field.

AND
Four (4) years of technical experience in the duties and infrastructure support required for the position.

OR

Any combination of equivalent to eight (8) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications
(These must be verifiable.)

None.

Requested Skills and Attributes
(These must be addressed in your cover letter for full consideration.)

WORKING CONDITIONS

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans’ Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience.

For more information on pay equity, .

Employee Benefits
to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .

Questions and Support

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.