What are the responsibilities and job description for the Contingent Worker - OTSI Governance position at Judge Group, Inc.?
Location: Chicago, IL Salary: $60.00 USD Hourly - $70.00 USD Hourly Description:
Hi ,
Hope you are doing well!
This is Prashant from Judge Group. I was just trying to reach you for an opportunity we have for GRC Governance OTSI Consultant - Hybrid Chicago, IL
So just wondering if you are looking for any new opportunities.
I. WORK TO BE PERFORMED: To perform this job successfully, an individual must be able to perform each duty satisfactorily.
Ticket Triage
o Intake and triage inbound OTSI requests; determine urgency and ownership
o Support RAW (Risk Acceptance Waiver) processing: answer submitter questions, check completeness, track to resolution
o Escalate to SMEs with clear handoff notes; monitor queues for SLA adherence
Jira QA
o Facilitate QA review of Jira tickets for completeness and correct classification
o Track findings, follow up with owners, flag recurring issues to senior team
Governance Support
o Maintain OTSI controls inventory (status, ownership, review cadence)
o Draft/update risk statements and process docs with SME input
o Track remediation items and support evidence coordination (not lead)
Document QA
o First-pass review of procedures/controls docs for completeness and format
o Flag gaps/inconsistencies; maintain version control in Confluence, SharePoint, PolicyTech
Status Tracking & Triage Support
o Track and report on ticket triage metrics (volume, aging, SLA adherence)
o Assist with status updates for OTSI workstreams tracked outside Jira (e.g., spreadsheets, dashboards)
o Capture meeting notes and action items tied to triage/QA working sessions
Other duties as assigned.
II. SKILL AND EXPERIENCE REQUIRED: The following are representative of the knowledge, skill, and/or ability required.
Strong organizational skills; able to manage multiple tasks and shifting priorities
Clear written/verbal communication with technical and senior stakeholders
Detail-oriented; follows established processes and escalates ambiguities appropriately
Familiarity with IT governance/risk/compliance concepts (controls, risk statements, remediation tracking); direct experience preferred
Comfortable in Agile-Scrum environment (sprint ceremonies, team workflows)
Quick learner, able to work under senior team direction
Technical Skills
o Microsoft Office Suite
o Confluence and SharePoint
o Jira or comparable tool
o Financial services/regulated industry exposure - preferred
o GRC workflow experience (controls documentation, remediation tracking)
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Hi ,
Hope you are doing well!
This is Prashant from Judge Group. I was just trying to reach you for an opportunity we have for GRC Governance OTSI Consultant - Hybrid Chicago, IL
So just wondering if you are looking for any new opportunities.
I. WORK TO BE PERFORMED: To perform this job successfully, an individual must be able to perform each duty satisfactorily.
Ticket Triage
o Intake and triage inbound OTSI requests; determine urgency and ownership
o Support RAW (Risk Acceptance Waiver) processing: answer submitter questions, check completeness, track to resolution
o Escalate to SMEs with clear handoff notes; monitor queues for SLA adherence
Jira QA
o Facilitate QA review of Jira tickets for completeness and correct classification
o Track findings, follow up with owners, flag recurring issues to senior team
Governance Support
o Maintain OTSI controls inventory (status, ownership, review cadence)
o Draft/update risk statements and process docs with SME input
o Track remediation items and support evidence coordination (not lead)
Document QA
o First-pass review of procedures/controls docs for completeness and format
o Flag gaps/inconsistencies; maintain version control in Confluence, SharePoint, PolicyTech
Status Tracking & Triage Support
o Track and report on ticket triage metrics (volume, aging, SLA adherence)
o Assist with status updates for OTSI workstreams tracked outside Jira (e.g., spreadsheets, dashboards)
o Capture meeting notes and action items tied to triage/QA working sessions
Other duties as assigned.
II. SKILL AND EXPERIENCE REQUIRED: The following are representative of the knowledge, skill, and/or ability required.
Strong organizational skills; able to manage multiple tasks and shifting priorities
Clear written/verbal communication with technical and senior stakeholders
Detail-oriented; follows established processes and escalates ambiguities appropriately
Familiarity with IT governance/risk/compliance concepts (controls, risk statements, remediation tracking); direct experience preferred
Comfortable in Agile-Scrum environment (sprint ceremonies, team workflows)
Quick learner, able to work under senior team direction
Technical Skills
o Microsoft Office Suite
o Confluence and SharePoint
o Jira or comparable tool
o Financial services/regulated industry exposure - preferred
o GRC workflow experience (controls documentation, remediation tracking)
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary : $60 - $70