Cloud Solutions Engineer: IV (Lead)

Location: Whitehall, OH
Salary: Depends on Experience
Description:
Location: Columbus, Akron, Cleveland, OH, Dallas, TX, Minnetonka, MN, Charlotte, NC, Chicago, IL, Pittsburgh, PA and Denver, CO




Role Summary

• The Senior Cloud/AI Engineer will design, build, and deploy production-ready AI agents using platforms such as Microsoft Copilot Studio, AWS Agent Core services, and Google Vertex AI. This role is hands-on and execution-focused, supporting enterprise workflows through reliable, secure, and well-governed AI agents.

Key Responsibilities

• Design and implement AI agents using Copilot Studio, AWS Agent Core, and Google Vertex AI
• Build agent workflows including intent handling, tool calling, memory usage, and multi-step task execution
• Develop and optimize prompts, system instructions, and grounding strategies to ensure consistent agent behavior
• Implement Retrieval-Augmented Generation (RAG) patterns using enterprise data sources, APIs, and document repositories
• Integrate agents with enterprise systems and APIs (ServiceNow, internal platforms, cloud services)
• Deploy and manage agents across development, test, and production environments
• Implement security controls including identity, authorization, and data access boundaries for agents
• Support monitoring, logging, and usage analysis to improve agent quality, reliability, and performance
• Troubleshoot agent behavior, tool failures, and integration issues
• Collaborate with platform, security, and application teams to deliver approved agent use cases
• Contribute to documentation, reusable patterns, and deployment playbooks

Required Qualifications

• 5 years of experience in software, platform, or cloud engineering
• Hands-on experience building LLM-based applications or AI agents
• Strong development skills in Python and/or JavaScript/TypeScript
• Experience deploying services in cloud environments (Azure, AWS, or Google Cloud Platform)
• Strong experience with APIs, authentication, and integrations

Preferred Qualifications

• Experience with Microsoft Copilot Studio or Power Platform extensions
• Experience with AWS AI/ML services or Google Vertex AI
• Familiarity with agent concepts (tool calling, memory, orchestration)
• Experience implementing RAG architectures
• Exposure to CI/CD pipelines and environment promotion
• Experience operating applications in enterprise or regulated environments
• Strong debugging, documentation, and collaboration skills

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Contact:

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