What are the responsibilities and job description for the Manager, IT Applications position at Jubilant Pharma Limited?
Jubilant HollisterStier LLC, Spokane’s Largest Manufacturing Company, and well-established member of the business community, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. Jubilant HollisterStier is a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions’ through growth, cost effectiveness and wise investment of resources.
Job Description:
The Manager of IT Applications plays a vital role in designing, implementing, and maintaining essential business applications and their underlying databases to support operational excellence and strategic growth. This position is primarily hands-on and requires extensive technical expertise in application architecture, database administration, and troubleshooting. The manager will ensure the high availability, performance, and security of business-critical systems while actively contributing to development, integration, and support activities, including the application of AI technologies to enhance automation, predictive analytics, and intelligent decision-making.
In addition to technical responsibilities, this role is a key driver of digital transformation within the business. The manager will establish the application support function from the ground up, recruiting, mentoring, and leading a team that provides responsive and scalable support. Working closely with business stakeholders and IT leadership, the manager will align application capabilities with the evolving needs of the organization, integrate AI-driven solutions where appropriate, and foster a proactive support culture. This position requires a blend of strategic vision and tactical execution to ensure the reliability, innovation, and continuous evolution of the enterprise application landscape.
4. Drive AI adoption
Identifying use cases and integrating intelligent features such as automation and predictive insights into business applications and data workflows.
Organizational goals and user needs.
Qualifications:
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
https://jubilantcareer.jubl.com/
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
JHS-TalentAcquisition@jubl.com
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions’ through growth, cost effectiveness and wise investment of resources.
Job Description:
The Manager of IT Applications plays a vital role in designing, implementing, and maintaining essential business applications and their underlying databases to support operational excellence and strategic growth. This position is primarily hands-on and requires extensive technical expertise in application architecture, database administration, and troubleshooting. The manager will ensure the high availability, performance, and security of business-critical systems while actively contributing to development, integration, and support activities, including the application of AI technologies to enhance automation, predictive analytics, and intelligent decision-making.
In addition to technical responsibilities, this role is a key driver of digital transformation within the business. The manager will establish the application support function from the ground up, recruiting, mentoring, and leading a team that provides responsive and scalable support. Working closely with business stakeholders and IT leadership, the manager will align application capabilities with the evolving needs of the organization, integrate AI-driven solutions where appropriate, and foster a proactive support culture. This position requires a blend of strategic vision and tactical execution to ensure the reliability, innovation, and continuous evolution of the enterprise application landscape.
- Design and Implement Application Support Framework
- Hands-On Development and Troubleshooting
- Database Administration and Optimization
4. Drive AI adoption
Identifying use cases and integrating intelligent features such as automation and predictive insights into business applications and data workflows.
- Stakeholder Collaboration
Organizational goals and user needs.
- Incident and Problem Management
- Application Lifecycle Management
- Monitoring and Reporting
Qualifications:
- Bachelor's degree required.
- Master’s degree preferred.
- Certified Scrum Master desired.
- ITIL 4 Foundation desired.
- 5 years of hands-on experience in managing and supporting enterprise business applications, including configuration, troubleshooting, and performance optimization required.
- Strong background in database administration, primarily with SQL Server databases, covering backup strategies, performance tuning, and data integrity required.
- Proven track record of building and leading technical teams, preferably from the ground up, with experience in hiring, mentoring, and establishing support processes required.
- Experience in incident and problem management, including root cause analysis, resolution planning, and documentation within ITIL or similar frameworks required.
- Demonstrated ability to collaborate across departments, translating business requirements into technical solutions and aligning application support with organizational goals required.
- Ability to manage the entire lifecycle of software applications, including requirements gathering, development, deployment, maintenance, and retirement. This process ensures alignment with business needs and technical standards required.
- Proficiency in analyzing business workflows to identify opportunities for automation, efficiency improvements, and application enhancements that support organizational goals required.
- Extended periods of sitting and performing computer-related tasks required.
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
- Hiring Wage: $93,800 - $137,500 annually depending on experience, with opportunity for growth, promotion and annual raises. Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role
- Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
- Life, AD&D, Short and Long Term Disability
- 401(k) with company match
- Generous paid time off plan
- Employee Assistance Program
https://jubilantcareer.jubl.com/
- Please click on the Spokane, Wa. Link*
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
JHS-TalentAcquisition@jubl.com
Salary : $93,800 - $137,500