What are the responsibilities and job description for the Receptionist position at JTH Tax LLC?
Liberty Tax Service
Position Title: Receptionist
Department: Managed Operations
Status: Seasonal
Reports to: Office supervisor
FLSA Status: Non exempt
Position Purpose
The Receptionist provides initial communication to callers and greets Tax Clients and light office duties.
Position Responsibilities/Duties/Functions/Tasks
- Provides exceptional customer service
- Expresses initial greeting at the front desk
- Answers and transfers phone calls
- Data entry
- Internal mail distribution
- Other duties as assigned
Position Qualifications
- Strong verbal and written communication, interpersonal and organizational skills
- Working knowledge of Microsoft Office Suites
- Ability to work both independently and within a team
- 2-5 years of experience
- Conversational Spanish a plus.
Physical Demands and Work Environment
Position requires working at a desk at the Tax office for periods of time up to eight hours.
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
Liberty Tax Service is an equal opportunity employer.
Salary : $16 - $19