Care Navigator

JSSA’s Mental Health Services (MHS) department has an immediate opening for a full-time Community Care Navigator to join our growing team in Fairfax, VA addressing economic insecurity. This position will report directly to the Community Care Navigation Team Leader and will be part of the Behavioral Health Support Services Team within MHS. We are a dedicated team of behavioral health professionals committed to providing cutting-edge services, programs, and support for children, adults and families.

Responsibilities:

• Engage with referred individuals and families to triage and assess needs stemming from economic insecurity. Complete necessary engagement and assessment tools.
• Develop an individualized, comprehensive plan of care clearly outlining the goals to be met utilizing community resources and creative interventions.
• Provide in-depth care navigation within a Systems of Care framework to support individuals and families in assigned region(s) (DC, MD or VA) who require substantive assistance and navigation of resources to meet the needs related to economic insecurity.
• Serve as a facilitator, advocate, liaison, and partner working with individuals/families to connect to needed supports and services ensuring interventions meet needs.
• Identify services and resources to support the successful implementation of interventions.
• Identify and address gaps in services and supports which prevent the successful implementation of interventions and support individual/family with navigating barriers until resolution.
• Develop understanding of services and supports in the region and establish working partnerships where appropriate to be utilized in the continuum of support as needed.

Position Qualifications:

• Bachelor’s degree in social work, psychology, or a related field required.
• Minimum of 2-3 years of experience performing the duties outlined above in DC, MD or VA.
• Experience navigating social welfare systems.
• Must be proficient working in virtual environment and comfortable engaging supervisory and team support.
• Proficient computer/database skills (Microsoft Office), minimum of 2 years of experience working with an electronic health record or similar technology related to service delivery.

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D