Content Developer 1 (IT)

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is currently looking for a ContentDeveloper / Junior Instructional Designer to fill a hybrid contract position in Birmingham, Alabama.

Position Summary

• The Junior Instructional Designer supports the analysis, design, development, implementation, and maintenance of training content for ILT and eLearning environments
  
  

Responsibilities

• Updates to presentations, assistance with drafting storyboards, narration, and multimedia preparation, testing of eLearning courses for proper functionality, and maintaining course documentation within SharePoint.
• This role works under the guidance of senior and staff instructional designers to ensure quality, consistency, and alignment with established templates and learning objectives
  
  

Position Qualifications

• Education - Bachelor’s degree in Instructional Design, Educational Technology, Communications, or related field preferred, or equivalent academic, internship, or practicum experience in instructional design or multimedia.
• Experience & Skills
• Basic knowledge of instructional design principles and adult learning concepts.
• Proficiency in Microsoft Office Suite required.
• Familiar with:
• Narration/voiceover tools
• Articulate 360 or comparable authoring tools
• Adobe Creative Cloud or similar multimedia software
• Strong written and verbal communication skills
• Ability to collaborate effectively.
• Familiar with using Learning Management Systems preferred.
• Demonstrated willingness to learn new tools, methods, and processes.
• Competencies
• Organization & Time Management: Able to prioritize tasks, manage deadlines, and keep projects on track in a busy training environment.
• Collaboration & Communication: Works well with colleagues, shares ideas clearly, and listens actively to feedback and suggestions.
• Initiative & Follow-Through: Takes ownership of assignments, follows up on details, and ensures tasks are completed as expected.
• Adaptability & Willingness to Learn: Comfortable adjusting to new tools, processes, or project needs, and open to learning from others.
• Attention to Detail: Carefully reviews work for accuracy, consistency, and quality, making sure materials meet standards.
• PRIMARY RESPONSIBILITIES
• Content Development & Production
• Update and refine PowerPoint decks for instructor-led and virtual training sessions.
• Assist with recording, editing, and implementing narration for eLearning or presentation-based content.
• Support development of facilitator guides, job aids, storyboards, and basic eLearning elements.
• Ensure materials follow branding guidelines, templates, formatting standards, and accessibility considerations.
• Instructional Design Support
• Apply foundational instructional design models and adult learning principles under direction from senior designers.
• Assist in aligning content to learning objectives, course outcomes, and design guidelines.
• Participate in design reviews and incorporate feedback from senior designers, subject matter resources (SMRs), and stakeholders.
• Systems & Documentation Management
• Complete testing of eLearning courses in staging and production environments to ensure proper functionality.
• Maintain course files, documentation, and assets in SharePoint.
• Support version control, content updates, and publishing processes.
• Ensure documentation is organized, current, and aligned with team governance process.
• Manage project timelines and status updates using project tracking tools such as Monday.com.
• Collaboration & Project Support
• Assist senior/staff designers with project tasks, timelines, and deliverables (e.g., note taking, documenting feedback, project communication, scheduling project review meetings).
• Communicate effectively with team members, instructors, and SMRs as needed.
• Research and gather reference materials or best practices related to learning technology and multimedia
  

Candidates should be prepared to submit a sample or example of a slide deck, storyboard, or module you have developed, including your specific role in its creation.

This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650