What are the responsibilities and job description for the Dispatcher position at JSC Transportation?
Key job responsibilities:
- Must have an excellent knowledge of areas noted above
- Respond quickly to driver calls
- Coordinate with other dispatchers regarding the assigning and reassigning of rides
- Be detail oriented and organized in providing documentation of various tasks and procedures
- Must have excellent customer services skills
- Work with dispatch team and follow management direction in performing specific tasks as directed
- Duties will include accessing multiple computer programs in order to determine proper decision making for scheduling assignments, making reservations, problem solving and customer service
Minimum requirements:
- At least 2 years dispatching experience or related transportation/customer service experience. Excellent teamwork skills.
- Must be drug/alcohol free. (We perform pre-employment and random drug testing)
- Work schedule flexibility
- Must be able to pass a criminal background check
- Must be at least 21 years old and able to obtain 7D license