What are the responsibilities and job description for the Nautilus Specialist position at JRD Systems?
Nautilus Specialist
Position Overview
We are seeking an experienced Nautilus Specialist to support, administer, enhance, and optimize the Nautilus platform within a complex enterprise environment. The ideal candidate will possess strong technical expertise in Nautilus configuration, integrations, workflow development, and production support while collaborating with business stakeholders to deliver scalable and efficient solutions
Key Responsibilities
- Serve as the primary technical resource and Subject Matter Expert (SME) for the Nautilus platform
- Configure, customize, and maintain Nautilus applications, workflows, and business processes
- Gather and analyze business requirements and translate them into technical solution
- Develop and support integrations between Nautilus and enterprise applications using APIs, middleware, and data exchange mechanism
- Troubleshoot and resolve application, workflow, interface, and data-related issue
- Monitor system performance and implement enhancements to improve reliability and efficiency
- Support application upgrades, patches, releases, and environment migration
- Perform root cause analysis and provide recommendations for long-term solution
- Create and maintain technical documentation, process flows, and support procedure
- Participate in testing activities including unit testing, system integration testing, and user acceptance testing (UAT).
- Collaborate with infrastructure, database, development, and business teams to ensure successful solution delivery.
- Ensure compliance with organizational standards, security policies, and governance requirement
- Provide end-user training and production support as needed.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
- 5 years of experience supporting enterprise applications and business system
- 3 years of hands-on experience with Nautilus platform administration, development, or support
- Strong understanding of application architecture, system integrations, and data management
- Experience working with relational databases and SQL.
- Knowledge of REST/SOAP APIs, web services, and integration frameworks
- Experience with software development lifecycle (SDLC), Agile methodologies, and DevOps practice
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent verbal and written communication skills.
Preferred Qualifications
- Experience integrating Nautilus with ERP, CRM, MES, or other enterprise system
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform
- Knowledge of automation and workflow orchestration tools
- Experience supporting mission-critical production environments.
- Familiarity with ITIL processes, change management, and incident management.
- Experience in manufacturing, logistics, healthcare, life sciences, or regulated industries.
Technical Skills
- Nautilus Administration & Configuration
- Workflow Design & Process Automation
- SQL Server, Oracle, or PostgreSQL
- REST & SOAP
- APIsXML, JSON, and Data Mapping
- Scripting Languages (PowerShell, Python, JavaScript)
- Application Support & Troubleshooting
- Systems Integration
- Release & Change Management
- Agile/Scrum Methodologies
Nice to Have
- Experience with Power Automate, Appian, ServiceNow, or similar workflow platforms.
- Exposure to CI/CD tools such as Jenkins, GitLab, Azure DevOps, or GitHub Actions.
- Experience leading enhancement projects and mentoring junior team members.
Location: Hybrid
Employment Type: Contract
Experience Level: Mid-Level to Senior-Level