What are the responsibilities and job description for the Application Support Engineer position at JPS Tech Solutions?
Job Category: Engineer
Job Type: Remote
Job Location: Boston Massachusetts
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.
Job Description
Job Description:
Responsibilities
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Your Phone Number *
Your Email Address *
Job Id *
JPS-4809
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W2 or C2C *
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Where are you currently located at? *
How many years of relevant experience you have? *
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Job Type: Remote
Job Location: Boston Massachusetts
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.
Job Description
Job Description:
Responsibilities
- Monitor and triage jobs and system integrations
- Facilitate access and user requests for complex or sensitive systems
- Collaborate with internal and 3rd party vendors to drive resolution of production support items
- Manage and triage major or minor production system incidents
- Monitor and manage a support queue
- Document status and resolution of incidents, requests and problems
- Perform data gathering tasks in support of audit and regulatory filing activities
- Work closely with app development teams, to propose and suggest improvements and enhancements to applications and solutions being developed
- Support system patching and application lifecycle process
- Participate in corporate / firm-wide technology initiatives
- Research and respond to data inquiries
- Assist with system access certification activities
- Assist with basic reporting and system automation efforts
- Assist with production software release activities
- Support business continuity / disaster recovery planning and testing efforts
- 4-5 years’ experience in an application support or similar technical role
- Strong troubleshooting and analytical skills in a Microsoft Windows environment
- Highly motivated individual, able to drive problem resolution from inception to closure
- Strong communication skills
- Experience in the financial industry a plus
- Experience working in and administering Windows Desktop and Server environment
- Intermediate Microsoft SQL skills
- Basic to intermediate experience with scripting languages, including one or more of the following: Python, VBscript, PowerShell
- Experience supporting data pipelines and ETL jobs, such as with SSIS
- Experience with BI tools like Cognos or Tableau
- Experience with managing and supporting applications on external cloud platforms, such as SnowFlake, AWS, MS Azure a plus
- Understanding of DevOps principles and familiarity with Agile principles a plus
- Experience with supporting web scraping or large data gathering jobs
Your Name *
Your Phone Number *
Your Email Address *
Job Id *
JPS-4809
What is your current visa status? *
Select
Enter Other Valid Visa
W2 or C2C *
Select
Where are you currently located at? *
How many years of relevant experience you have? *
Do you require h1b sponsorship? *
Select
Upload Resume *
Choose a file
No file chosen.
Facebook X LinkedIn WhatsApp
