What are the responsibilities and job description for the Technology Product Management, Product Portfolio Operations Manager position at JPMorgan Chase?
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in Corporate Tech Infrastructure Management, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Delivers regular insights and reporting to stakeholders on performance, risk, and outcomes
- Works closely with product, program team, and other Agility coaches to build an achievable roadmap aligned with the Infrastructure Platform goals
- Communicates product execution, onboarding status, business metrics, in monthly business reviews
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
- Good analytical skills with the ability to use data to make informed decisions and identify areas for improvement
- Good presentation skills and ability to effectively communicate and plan changes across multiple key groups within the organization
- Comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners with the ability to articulate complex ideas, concepts, and solutions
- Proven experience developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an Enterprise Organization
Preferred qualifications, capabilities, and skills
- Domain knowledge or previous experience within Infrastructure or Technology Platforms
- Working knowledge of Agile methodologies and tools such as Jira, Confluence, and Jira Align
- Technical background with one or more Public Cloud platforms, AWS, GCP, Azure
