What are the responsibilities and job description for the Product Owner, Rewards - Vice President position at JPMorgan Chase?
If you enjoy creative problem solving, are highly analytical, and are skilled at building momentum around meaningful work, this is the role for you.
Join our dynamic Rewards team as a Vice President Product Owner, where you'll have the opportunity to leverage your creative problem-solving skills and analytical mindset to enhance our Chase Rewards product. You'll be instrumental in delivering loyalty user experiences, personalizing our products, and promoting the modernization of our platform. Your role will involve strategic planning and implementation of customer-centric Rewards journeys and collaborating with cross-functional teams to promote business results.
As a Vice President Product Owner in the Chase Rewards team, you will be responsible for supporting a product area within Chase Rewards. You will leverage your deep understanding of customer needs and data intelligence to make our products better, smarter, and more personalized. Your role will involve defining and supporting the strategic vision for the modernization path of a platform product as you build new customer-centric Rewards journeys. You will promote the planning, sequencing, and implementation of these initiatives to promote end-state transformation based on value, impact, and time to market.
Job Responsibilities
- Drive strategic product vision and define roadmap that brings your vision to life by balancing foundational capability enhancements with creative, experimentation-driven learning.
- Maintain evergreen product roadmap based on changing market and customer needs that delivers incremental value across multiple releases
- Become a subject matter expert on the Loyalty user experience and your assigned product area
- Partner closely with Business, Technology, Design, and Data teams to lead product development efforts, ensuring epics and stories are clearly defined with acceptance criteria and delivered on time. Help drive completion of epics and remove blockers.
- Lead your stakeholders and cross functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your work.
- Communicate product needs, progress and business challenges to executive level
- Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required Qualifications, Capabilities, and Skills:
- 7 years of product management, program management or relevant experience
- Proven track record of delivering complex initiatives in fast paced environments.
- Ability to synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct, and constantly iterate on your approach
- Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities.
- Excellent written and verbal communication skills: able to present facts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain with the ability to influence and motivate
- Proven success in collaborating with cross-functional teams, influencing and driving decisions
- Commitment and self-motivation suitable to a start-up team
- Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, and Confluence Tools.
- Bachelor’s degree required
Preferred Qualifications, Capabilities, and Skills:
- Experience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plus
