Tax Operations Business Analyst - Vice President

Are you seeking to join a team where you can have the opportunity to thrive and grow? We have an exciting opportunity to help expand your knowledge, skills, and abilities. You have found the right team!

As a Tax Operations Business Analyst Vice President within the Client Tax Operations team supporting the Consumer & Community Banking (CCB) as well as Consumer & Investment Bank (CIB), you will be responsible for the analysis, design, and implementation of complex business solutions across Client Tax Operations. This role requires a strategic thinker with exceptional analytical expertise and a deep understanding of tax operations within the financial services industry. You will collaborate with cross-functional teams for alignment and solution delivery and serve as the primary contact for business analysis-related matters. You will engage in continuous learning and development and foster a culture of continuous improvement, innovation, and excellence. You will ensure compliance with regulatory requirements and internal policies, implement risk management practices to mitigate potential issues and conduct regular reviews and audits for adherence to standards and best practices.

Job responsibilities

• Develop and implement business analysis methodologies, standards, and best practices
• Support key projects that align with organizational goals
• Support initiatives to improve operational efficiency, reduce costs, and enhance client satisfaction
• Identify opportunities for process improvements, automation, and innovation
• Assist in change management strategies for new processes and technologies
• Collaborate with technology teams to leverage data analytics, LLM, AI, and advanced tools
• Analyze, design, and implement complex business solutions
• Capture, document, and translate business requirements into functional specifications
• Identify and manage business risks, issues, and dependencies
• Monitor and report progress to senior management and stakeholders
• Build and maintain relationships with key stakeholders, including executives and business leaders

Required qualifications, capabilities, and skills

• Bachelor's degree in Business Administration, Finance, Accounting, or related field
• Minimum of 5 years of experience in business analysis within the financial services industry, focusing on tax operations
• Proven track record of delivering complex business solutions
• Robust understanding of tax operations, regulatory requirements, and industry best practices
• Exceptional communication and interpersonal skills
• Ability to think strategically and drive results in a fast-paced, dynamic environment

Preferred qualifications, capabilities, and skills

• MBA or advanced degree preferred

Work schedule

• This role requires going into the office five days a week

 This position is not eligible for H1B or Sponsorship