Solutions Analyst III - Emerging Technologies

Join our dynamic team to revolutionize how technology intersects with business. 

As a Solutions Analyst III   at JPMorgan Chase within the  Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams..

Job Responsibilities

• Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy.
• Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders.
• Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability.
• Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes.
• Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed.
• Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills  in support of strategic and tactical planning.
• Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes.
• Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization.
• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on business analysis concepts and 3 years applied experience.
• Experience in technical program delivery, product management, solutions analysis, or related field.
• Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives.
• Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives.
• Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups.
• Strong problem-solving and quantitative analysis skills.
• Excellent verbal and written communication skills.
• Familiarity with Agile methodologies and product-oriented organizations.

Preferred qualifications, capabilities, and skills  

• Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations.
• Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
• Technical program delivery, innovation, program/project management, product management or solutions analysis.
• Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams.
• Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments.
• Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.