What are the responsibilities and job description for the Infrastructure Engineer III - Network Services position at JPMorgan Chase?
Why join us
- Work at scale on mission‑critical infrastructure for one of the world’s most trusted financial institutions, where reliability and performance matter every second.
- Solve complex networking challenges across data centers and hybrid cloud environments, partnering with high‑performing engineers and vendors.
- Grow your impact through automation, data fluency, and modern network architectures.
As an Infrastructure Engineer III in JPMorganChase’s Infrastructure Platforms — Foundational Services — Network Services organization, you will design, implement, and maintain network infrastructure that enables our businesses to operate securely and reliably at scale. You’ll apply strong networking fundamentals, collaborate across lines of business and vendors, and drive continuous improvements through monitoring, capacity management, and automation.
Job responsibilities
- Design, implement, and maintain enterprise network infrastructure aligned to business needs, with clear documentation of current and proposed states.
- Partner with lines of business, vendors, and internal technology teams to develop data center network solutions and deploy services.
- Apply problem‑solving methodologies to initiatives of moderate scope; ensure end‑to‑end observability and operational excellence for networked applications and services.
- Triage and resolve nuanced issues; determine appropriate escalation paths and drive timely resolution.
- Execute standard approaches to analyze and break down technical problems; contribute to capacity planning and operate daily capacity processes.
- Identify upstream/downstream system implications; govern risk remediation statuses with application and infrastructure partners.
- Make significant technical decisions across projects spanning multiple technologies and applications.
- Contribute to an inclusive team culture rooted in diversity, opportunity, and respect.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent practical experience.
- 5 years of technical and network design experience in large enterprise environments.
- 5 years hands‑on with routing technologies (BGP, OSPF, IS‑IS).
- 3 years with Cisco routing/switching (e.g., Nexus, Catalyst) or comparable platforms (Arista, Juniper J/M/E).
- 2 years with low‑latency networking (e.g., Nexus 3k, Arista, Voltaire)
- Experience analyzing business and system requirements in multi‑platform, distributed environments.
- Broad exposure to:
- IIP routing, Ethernet switching, VPNs, QoS; Remote/Local access; campus networks; metropolitan‑area networks; WAN; optical networking
- IP services (DNS, web proxy, SOCKS), multicast; load balancing; geographic/local server load distribution.
- Network security and firewalls (e.g., Cisco PIX, Check Point).
- IBM SNA and multi‑service (voice/video) environments.
- Proficiency in one or more scripting languages for automation
- Experience with multiple cloud technologies and operating across public and private clouds, including migrations.
- Growth mindset toward data fluency, automation, and adjacent infrastructure domains.
Preferred qualifications, capabilities, and skills
- Industry certifications (Cisco, Arista) are a plus.
- Additional programming/scripting (Bash, KSH) and infrastructure automation (Ansible) experience.
- Knowledge of load balancing and firewall platforms (e.g., F5, Check Point, Fortinet).