What are the responsibilities and job description for the Division Manager, Central Region – Community Development Banking – Executive Director position at JPMorgan Chase?
JPMorgan Chase’s Community Development Real Estate Banking (CDRE) business is a national leader in community development finance for affordable housing and economic development projects. CDRE partners with clients to provide customized financing for projects of any size and complexity, including acquisition loans, bridge loans, construction financing, letters of credit to support bond transactions, and long-term permanent taxable and tax-exempt financing for Low Income Housing Tax Credit developments. Our clients include for-profit and not-for-profit developers, government entities engaged in housing and economic development, and community-based organizations.
As Division Manager, East Central Region - Executive Director, Community Development Banking within CDRE, you will lead a team of bankers dedicated to building and deepening client relationships across the East Central Region. The Central Region covers clients in 26 states from Minnesota to Texas, with offices in Minneapolis, Chicago, and Boulder. You will champion a client-first approach, delivering innovative financing and payment solutions, proactively identifying opportunities to address client needs, and collaborating with clients to support their affordable housing initiatives. Your role will focus on developing and implementing business strategies that foster long-term partnerships, drive business growth, and enhance client satisfaction, while mitigating risk and supporting community impact.
Job responsibilities
- Lead a team of bankers, fostering a diverse and inclusive culture that prioritizes client engagement, high employee satisfaction, and retention.
- Develop and implement business strategies that strengthen client relationships and drive growth, leveraging effective relationship management across a wide network of partners.
- Proactively identify, prioritize, and cultivate top prospect and client relationships; track pipeline activity and provide transparent reporting of team efforts and client outcomes.
- Collaborate with clients and internal partners to identify opportunities for new products and enhancements, ensuring solutions are tailored to meet industry-specific and client needs.
- Research, maintain, and share key industry information, including financial comparisons, market leaders, competitor insights, regulatory issues, and trends to empower clients and inform strategic decisions.
- Actively participate in and support innovation, process, policy, and technology initiatives designed to mitigate risk, improve operational speed and quality, and elevate the overall client experience.
Required qualifications, capabilities, and skills
- Ten plus years affordable housing, community development and management experience
- Bachelor's Degree or equivalent
- Skills should include experience in structuring, underwriting, closing, and administering commercial real estate construction loans for affordable multifamily housing, deep industry relationships with borrowers and real estate centers of influence
- Demonstrated experience leading cross functional teams within a business development environment
- Extensive knowledge of mortgage products, financial services, lending, and real estate compliance in addition to sales management techniques
- Strong managerial skills including delegation, coaching and demonstrated leadership abilities among peers, team members and senior executives