What are the responsibilities and job description for the MuleSoft Admin position at JPC TECHNO INC?
This is Mulesoft Admin role– not a developer role. Some dev exposure is fine, but the core function is platform management, operations, and L2/L3 support..
MuleSoft platform administration (Cloud Hub, RTF, on Prem, gateways, runtimes)
Middleware background (JBoss/WebSphere/Tomcat/WebLogic experience is a plus)
Linux (command line troubleshooting, logs, scripts, deployments)
Day to Day Responsibilities:
Administer and maintain MuleSoft runtimes, servers, and platform components
Handle incoming tickets (incidents, service requests, platform issues)
Perform L2/L3 troubleshooting for production and nonprod
Work with DevOps on deployments, pipelines, and automation
Support certificates, SSL, connectivity, and platform upgrades
MustHave
MuleSoft platform administration (CloudHub, RTF, onprem, gateways, runtimes)
Middleware background (JBoss/WebSphere/Tomcat/WebLogic experience is a plus)
Linux (commandline troubleshooting, logs, scripts, deployments)
L2/L3 production support
Strong troubleshooting across integrations, APIs, runtimes, queues, certs, connectivity
Oncall or 24/7 support experience
Huge Plus
DevOps experience (CI/CD pipelines, Jenkins, Git, Ansible, automation)
Cloud exposure (AWS/Azure)
SRE style mindset (monitoring, observability, incident response)