What are the responsibilities and job description for the TOS Implementation & Project Manager position at JPC Partners?
JPC Partners is looking for a TOS Implementation Manager that will lead the end-to-end deployment of Terminal Operating Systems across one or more port or terminal facilities. This role ensures successful planning, configuration, testing, training, and go-live support of TOS solutions, aligning with operational goals and IT standards. The manager acts as a bridge between vendors, internal stakeholders, and operational teams to deliver scalable, efficient, and future-ready systems.
Key Responsibilities:
Project Management
Key Responsibilities:
Project Management
- Lead TOS implementation projects from initiation to completion
- Develop and manage project plans, timelines, budgets, and resource allocations
- Coordinate cross-functional teams including IT, operations, engineering, and vendors
- Create and maintain documents describing the terminal process before and after the TOS implementation, including Gate, Yard and Vessel operations, among other functions
- Implement key performance indicators of the terminal operations to measure the TOS success:
- Berth Productivity
- Crane Productivity
- Container Rehandling Rate
- Truck Turnaround Time, etc.
- Oversee system setup, customization, and integration with ERP, gate systems, yard equipment, truck appointment, and other technologies
- Ensure data migration, interface development, and system testing are executed effectively
- Serve as the primary point of contact for internal and external stakeholders
- Facilitate workshops, requirement gathering sessions, and status updates
- Develop training materials and lead user training sessions
- Support change management initiatives to ensure smooth adoption of the new system
- Manage go-live activities including cutover planning, issue resolution, and performance monitoring
- Provide ongoing support and optimization post-implementation
- 5 years of experience in TOS implementation or terminal operations
- Strong understanding of terminal workflows (yard, gate, vessel, rail)
- Experience with systems like Navis N4, Tideworks, or similar
- Excellent project management skills (PMP certification a plus)
- Strong communication, leadership, and problem-solving abilities
- Bachelor’s degree in Information Systems, Logistics, Engineering, or related field
- Experience in container, bulk, or RoRo terminal environments
- Familiarity with EDI, OCR, RFID, and automation technologies