Scheduling Specialist

JourneyCare Home Health is seeking a meticulous and organized Home Health Scheduling Specialist to join our dedicated team. As a key member of our operations team, you will be responsible for managing and coordinating the scheduling of home health visits to ensure that our patients receive timely and high-quality care. Your role will involve working closely with clinicians, patients, and their families to facilitate seamless scheduling and optimize care delivery.

Hourly Pay: $17.00 - $26.00

Offer based on years of experience.

We Offer

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance
  
  

What You’ll Do

• Confirms patient appointments and perform patient reminder calls according to client guidelines
• Manages client and care provider’s schedules efficiently
• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
• Maintains patient records in billing/scheduling system formats and in hard copy when indicated
• Completes patient schedules, forms and all correspondence
• Provides additional billing and customer service support
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  
  

Qualifications

• High school diploma required. College degree a plus
• Bilingual in Spanish is a plus
• Experience in a high volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency – MS Office
• Ability to work well with others in a professional manner in a team oriented environment
• 2 years in a medical setting preferred
  
  

To apply via text, text 10946 to (847) 416-8078

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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.