What are the responsibilities and job description for the Scheduling Specialist position at JourneyCare Home Health?
JourneyCare Home Health is seeking a meticulous and organized Home Health Scheduling Specialist to join our dedicated team. As a key member of our operations team, you will be responsible for managing and coordinating the scheduling of home health visits to ensure that our patients receive timely and high-quality care. Your role will involve working closely with clinicians, patients, and their families to facilitate seamless scheduling and optimize care delivery.
Hourly Pay: $17.00 - $26.00
Offer based on years of experience.
We offer:
- Great culture and team atmosphere
- Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
- 401(k) retirement plan with a generous company match
- Generous time off accruals
- Paid holidays
- Tuition Reimbursement
- Employee Referral Program
- Merit Increases
- Employee Discount Programs
- Work/life balance
What Youll Do:
- Confirms patient appointments and perform patient reminder calls according to client guidelines
- Manages client and care providers schedules efficiently
- Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
- Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
- Maintains patient records in billing/scheduling system formats and in hard copy when indicated
- Completes patient schedules, forms and all correspondence
- Provides additional billing and customer service support
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualifications:
- High school diploma required. College degree a plus
- Bilingual in Spanish is a plus
- Experience in a high volume medical office environment required
- Scheduling patients and patient testing preparation experience in a physician office preferred
- Computer Proficiency MS Office
- Ability to work well with others in a professional manner in a team oriented environment
- 2 years in a medical setting preferred
To apply via text, text 11006 to (847) 416-8078
#ACHH
Salary : $17 - $26