Production Supervisor - 2nd Shift

JOB TITLE: Production Supervisor - 2nd Shift (3:00pm - 12:00am)

DATE: October 2025

LOCATION: Shelbyville, TN

JOB FAMILY: Production and Skilled Trades

SUBFAMILY: Manufacturing Operations

TITLE OF IMMEDIATE SUPERVISOR: Production Manager

NOTE: This is a multi-position / multi-incumbent job. This document is a general description of typical and/or representative attributes and requirements of the job. It is not intended to be an exhaustive list of all duties and responsibilities performed by all incumbents, and it is not intended to indicate the exact combination and time allocation of duties and responsibilities specific to any individual incumbent.

GENERAL DESCRIPTION OR PURPOSE OF JOB:

Our Production Supervisor is part of a dynamic group of professionals who direct, and coordinate assigned operations within the plant. Responsibilities include meeting plant objectives for quality, quantity, cost and delivery. The incumbent controls the area’s work schedule, quality control, allocation of materials, and equipment. They are responsible for leading and supporting the safety program for the area. The Production Supervisor coordinates production and performance goals, organizes work, and maintains a productive and motivational climate.

This position is responsible for directing workflow, analyzing, and improving work processes, system configuration, providing performance feedback to work teams and providing technical and team training. Incumbents of this role are required to be on call and/or available after hours, to provide their own mobile device, and to distribute their mobile phone number accordingly. Alternatively, individuals may distribute their office phone number if their office phone is set to forward calls to their personal device when they are not physically present.

The incumbent of this role is required to be on call and/or available after hours, to provide their own mobile device, and to distribute their mobile phone number accordingly. Alternatively, individuals may distribute their office phone number if their office phone is set to forward calls to their personal device when they are not physically present.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

Item

Responsibility/Function

%Time

1

Department supervision

Performance feedback and reviews

Process analysis and improvement

Scheduling and direction of workflow

Department projects (team member)

Technical and team training

70%

2

Administrative

Analyzing data for trends in material control for entire department

Timekeeping, record keeping, disciplinary action, etc.

Assistant Manager with Department budget

30%

SUPERVISION OF OTHERS:

Number of people DIRECTLY supervised

Title(s) of direct report(s)

20-80

Hourly Employees, Team Leads, and Assistant Supervisor

SUPERVISORY RESPONSIBILITIES – In any job with supervisory responsibilities, the following are an explicit part of the incumbent’s responsibilities and essential functions:

• Participate in decisions related to the selection, promotion, transfer, pay and discipline of assigned personnel.
• Clearly communicate job duties and responsibilities to enable individuals to proceed with certainty in the performance of their positions.
• Monitor the work performance of assigned personnel on a continual basis; conduct effective performance reviews; take corrective action whenever necessary and, where necessary, work with HR Generalists to establish performance improvement plans.
• Support the development of assigned personnel’s skills and abilities and demonstrate by personal example the desired standards of conduct (Jostens values) and work performance.
• Identify and resolve skill gaps and succession issues.
• Administer Company policies with regard to discipline, absenteeism, etc., in a fair and equitable manner, and fully document all incidents and actions taken.
• Involve assigned HR Generalist on compliance issues such as pay equity, equal opportunity in hiring and promotions, and proper procedures for hiring, terminations, lay-offs, etc.
  
  

JOB REQUIREMENTS/SPECIFICATIONS: Note that (i) computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer), (ii) good verbal and written communication skills, (iii) good interpersonal skills, and (iv) the ability to work well both individually and in a team environment are default requirements for all Jostens exempt and salaried nonexempt employees.

Required:

• Bachelor’s degree in Business, Manufacturing and/or related field, or equivalent experience
• 3 years’ experience in supervision or team lead experience.
• Ability to cross train into other areas to cover when needed.
• Excellent oral and written communication skills
• Must have a specific ability to learn and Ability to track production information and workflows.
• PC skills; Microsoft Office experience, Excel, and Teams experience.
• Experience/ training in working with highly specialized equipment.
• Proven ability in the area of process analysis and improvement, building and maintaining a positive team atmosphere
• Ability to manage and lead reports in a constructive and professional manner
• Coordinating the staffing needs and requirements for all reporting departments
• Ability to communicate effectively with staff and all levels of management
• Evaluation of data systems and information flows and simplification
  
  

Preferred:

• Printing experience in a Manufacturing and/or Commercial environment.
• Basic Knowledge of 5S Methodologies and Lean Manufacturing.
• Exposure and knowledge of Continuous Improvement initiatives.
  
  

Typical/expected % of overnight travel: < 5 % (less than two weeks/year)

CONTACTS AND COMMUNICATIONS:

Internal: Regular contact and communication with supervisors, customer service and employees across multiple departments.

External: Contact with external vendors and suppliers.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS OF JOB:

☒ Job is typically performed in a normal office environment or its equivalent.

☒ Extended hours may be required, in some cases with little or no advance notice.

Celebrating over 120 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

LOVE WHERE YOU WORK:

• We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
• We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
• We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.
• We care about your development. We support tuition reimbursement after 6 months of service.
  
  

ABOUT US:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here .

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (931)685-6516

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy