What are the responsibilities and job description for the Production Control Manager position at Jostens?
PRODUCTION CONTROL MANAGER
SHELBYVILLE, TENNESSEE
SHELBYVILLE, TENNESSEE
ABOUT YOU:
You are a strategic operations leader who thrives in a fast-paced, deadline-driven manufacturing environment. You bring deep experience in production scheduling, cross-functional coordination, and process optimization. You are energized by solving complex workflow challenges, leading high-performing teams, and enabling operations to deliver on-time, high-quality results across multiple value streams. You understand the intersection of scheduling, systems, customer commitments, and plant performance—and you operate with a continuous improvement mindset that strengthens operational excellence and drives business outcomes.
YOU WILL:
YOU WILL:
- Lead a high-impact Production Control & Scheduling function. Own the scheduling strategy, end-to-end workflow, and department execution across four major production value streams.
- Develop, lead, and coach your team. Manage 10–18 direct and indirect team members across multiple levels, ensuring clarity of expectations, performance accountability, development planning, and consistent coaching.
- Drive scheduling accuracy, efficiency, and optimization. Participate in and refine scheduling processes, identify gaps and issues, facilitate solutions, and provide hands-on support to schedulers as needed.
- Lead cross-functional initiatives and projects. Serve as a core partner to Operations, IT, Marketing, Customer Service, Sales, and other stakeholders. Lead and support projects including EFI/ERP system integrations, new product launches, process transformations, and plant-wide scheduling initiatives.
- Champion problem-solving and technology alignment. Investigate issues, conduct testing, evaluate alternatives, and collaborate with developers, PMs, and BAs to ensure system solutions align to operational needs.
- Strengthen operational continuity. Provide day-to-day support to plant management, troubleshoot scheduling-related production issues, and ensure alignment between Production Control,
- Plant Admin, and all operational workstreams.
- Promote a safety-first culture. Operate within established safety plans and OSHA standards, ensuring the team upholds safe work practices and compliance at all times.
- On-call accountability. Be available after hours as needed and maintain appropriate communication accessibility through either a personal mobile device or call-forwarding office line. Typical/expected overnight travel: Less than 2 percent.
YOU HAVE:
- Education. A bachelor’s degree in Business, Marketing, or a related field.
- Experience. Five to ten years of experience in printing or manufacturing operations, scheduling, customer service, or an equivalent background supporting complex production environments.
- Technical and analytical strength. Strong analytical capability, project management experience, and the ability to understand and optimize production scheduling processes.
- Cross-functional acumen. Demonstrated ability to partner with IT, operations, and customer service to define requirements, support projects, and drive business results.
- Leadership capability. Proven success leading teams, driving accountability, supporting development, and influencing at all levels.
- Communication excellence. Strong written and verbal communication skills with the ability to convey complex information clearly to diverse audiences.
- Operational discipline. Effective time management, the ability to handle competing priorities, and a track record of managing multiple projects efficiently.
- Preferred experience. Familiarity with Oracle, JIRA, Plant Admin, and Continuous Improvement methodologies.
LOVE WHERE YOU WORK:
- We care about your health. We offer competitive healthcare including medical, dental, and vision, along with voluntary benefits such as home and auto insurance, pet insurance, and flexible spending accounts.
- We invest in your future. Our 401K plan offers immediate vesting to help you build long-term financial security.
- We promote balance. Enjoy accrued paid time off, paid company holidays, and flexibility when you need to unplug.
- We support your development. We offer tuition reimbursement after 6 months of employment to support continued learning and advancement.
ABOUT US:
Jostens leads the student commemoration industry and has supported schools and communities for over 125 years. Our iconic products (announcements, diplomas, yearbooks, letter jackets, class jewelry, championship rings, and more) help millions celebrate their stories and accomplishments. With 13 world-class facilities across North America and the Caribbean, Jostens delivers meaningful experiences through unmatched craftsmanship, customer focus, and tradition.
ALL ABOUT OPERATIONS:
ALL ABOUT OPERATIONS:
Our Operations teams deliver the products that create lifelong memories for our customers. We partner closely with Supply Chain, Production, Quality, and Technology teams to ensure speed, accuracy, and operational excellence across every order. Through data-driven planning, continuous improvement, and cross-functional alignment, we bring Jostens products to life with precision and pride.
AMERICANS WITH DISABILITIES ACT (ADA):
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (931)685-6516.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy