What are the responsibilities and job description for the People and Operations Manager position at Joss Search?
Our Client
Our client is an ambitious, rapidly growing investment firm that recently reached a major growth milestone with the successful launch of its latest fund. Partnering directly with the Chief Operating Officer, the firm is seeking a People & Operations Manager to help build the processes, infrastructure, and employee experience needed to support its next phase of growth.
This is a newly created, highly visible role offering a unique blend of HR ownership and operational responsibility. The ideal candidate is a proactive, hands-on professional who enjoys improving processes, supporting employees, and partnering with leadership to drive the business forward.
The Role
The People & Operations Manager will work closely with the COO to oversee core people operations while helping manage a variety of business and operational initiatives across the firm. This individual will play a key role in shaping the employee experience, maintaining efficient day-to-day operations, and implementing scalable processes to support a growing team.
This opportunity is ideal for someone who enjoys balancing HR responsibilities with broader operational projects and thrives in a collaborative, entrepreneurial environment.
Responsibilities
- Manage the employee lifecycle, including onboarding, offboarding, employee records, and people-related processes
- Oversee benefits administration, open enrollment, leave tracking, and relationships with external brokers and HR vendors
- Support employee engagement initiatives and contribute to a positive, high-performing firm culture
- Coordinate recruitment processes, candidate scheduling, interview logistics, and onboarding activities
- Maintain HRIS systems, employee documentation, reporting, and compliance-related processes
- Manage vendor relationships, office operations, facilities coordination, and day-to-day business logistics
- Support accounts payable activities, invoice processing, expense tracking, and other operational workflows
- Assist with policy development, process improvement initiatives, and organizational best practices
- Partner closely with the COO on strategic projects, operational enhancements, and firmwide initiatives
- Help build and implement scalable processes that support the firm's continued growth
Qualifications
- 3-7 years of experience in Human Resources, People Operations, HR Generalist, Business Operations, or similar roles
- Strong understanding of employee lifecycle management, benefits administration, and HR best practices
- Experience working in a fast-paced, high-growth environment
- Exposure to office management, business operations, vendor management, project coordination, or related operational functions
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Exceptional communication and relationship-building skills
- A hands-on, solutions-oriented mindset with a willingness to roll up your sleeves when needed
- Experience with HRIS platforms and Microsoft Office Suite
- High degree of discretion and professionalism when handling confidential information
- Bachelor's degree required
Compensation & Benefits
- Salary: $120,000-$150,000 base salary plus bonus
- Comprehensive benefits package
- Five days onsite in New York City
- Significant ownership, visibility, and opportunity for growth
Joss Search is proud to be an Equal Opportunity Employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences, and bringing our community together.
Salary : $120,000 - $150,000