What are the responsibilities and job description for the Phone Appointment Coordinator / Receptionist position at Joseph Buick GMC?
Job Summary:
The Part Time Phone Appointment Coordinator / Rental Receptionist is responsible for answering Service Department phone calls and delivering exceptional customer service assistance. This entails collecting information from the customer and scheduling the service appointments, addressing visitor questions and needs, and providing an overall welcoming environment. For rental vehicle duties, this includes collecting required information from the customer, generate a rental contract, and manage the time frame on when vehicles need returned. This position oftentimes includes performing ad hoc administrative duties as needed. Must be able to work from 1PM - 6PM, Monday - Friday.
Receptionist Requirements:
The Part Time Phone Appointment Coordinator / Rental Receptionist is responsible for answering Service Department phone calls and delivering exceptional customer service assistance. This entails collecting information from the customer and scheduling the service appointments, addressing visitor questions and needs, and providing an overall welcoming environment. For rental vehicle duties, this includes collecting required information from the customer, generate a rental contract, and manage the time frame on when vehicles need returned. This position oftentimes includes performing ad hoc administrative duties as needed. Must be able to work from 1PM - 6PM, Monday - Friday.
Receptionist Requirements:
- Excellent communication skills
- Outgoing and positive demeanor
- Professional presentation
- Punctual nature and ability to handle schedule flexibility
- A clean driving record & valid driver’s license
- A professional appearance