What are the responsibilities and job description for the Front Desk Receptionist / Phone Coordinator position at Mona Dermatology?
MONA Dermatology (formerly named Cincinnati Dermatology Center) is a thriving Dermatology practice that has an immediate need to add an experienced and professional Front Desk Receptionist and Phone Coordinator who has the key responsibilities to schedule and handle all patient concerns upon check-in and check-out and additional phone work is required. This position will handle patient phone calls and work with patients cosmetic and medical questions.We are seeking the following attributes in a new MONA team member:Front Desk Receptionist and Phone Coordinator with a minimum of two years experience at a medical practice location or with a Dermatology, or Cosmetic medical practice professional attitude and appearance is required.
- scheduling and outstanding phone skills are required
- medical or dermatology and cosmetic/aesthetic knowledge is a plus
- ability to multitask and handle a variety of patient needs and requests
- ability to consult patients on cosmetic aesthetic procedures and products
- ability to adapt to a team environment and to make those team members around them better
- self starter who has the ability to be a future team leader
- dependable work history