Event Support Specialist

Duties:

Under the general supervision of the Director of Events, this position plays a key role in ensuring the successful delivery of Joni and Friends events. Responsibilities include but are not limited to:

• Support the Special Events Team with pre-event planning, logistics coordination and event execution
• Manage the production and distribution of printed materials for event attendees
• Coordinate all digital materials such as event apps, web content, and electronic binders
• Schedule and prepare event-related meetings
• Schedule meetings
• Create agendas
• Distribute materials
• Capture and distribute detailed meeting notes
• Assist with on-site event set up and tear down
• Provide comprehensive administrative support to the Special Events Team
• Research and recommend current event industry best practices to enhance event quality and innovation while maintaining the Joni and Friends gold standard
• Serve as the secondary point of contact for in-office volunteers, assisting the Team Lead, Special Events as needed
• Other duties and projects as assigned by supervisor to support department and organizational needs
  
  

Qualifications:

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• Associate Degree and/or 2 years relevant experience preferred
• Strong organizational and problem-solving skills, with the ability to respond to challenges quickly and creatively
• Exceptional attention to detail and accuracy in order to uphold the Joni and Friends gold standard
• Proven ability to manage multiple tasks and prioritize effectively across various events
• Ability to take initiative, work under pressure, and meet deadlines
• Excellent verbal and written communication skills
• High social intelligence and strong relationship-building abilities
• Strong focus and ability to see work through to completion
• Team player and self-starter who is flexible and able to work independently
• Must have a strong sense of confidentiality. This role includes sensitive donor information. Protecting this information is a direct reflection of Joni and Friends commitment to integrity and excellence
• Proficiency in Microsoft Office Suite (Especially Excel and Mail Merge), Canva, and virtual meeting platforms such as Zoom and Microsoft Teams
• Ability to lift and carry up to 40 lbs
• Ability to regularly stand, sit, walk, go up/down stairs throughout the workday
• Flexibility to work varying hours including occasional overnight shifts, as well as some travel based on event schedule
• Valid driver’s license is required
• Understanding of Christian ministry and specifically Joni and Friends is desirable
  
  

This position involves both sedentary office work and occasional physical activity during and in preparation of onsite and offsite events. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, and communicate effectively in person, over the phone, and through virtual platforms. During events, the role may require standing or walking for extended periods, bending, reaching, carrying materials, and setting up or breaking down event spaces. The employee must be able to lift, carry, push, or pull items such as boxes, signage, or supplies up to 40 pounds.

Work is primarily performed in an office setting but also includes offsite environments such as hotels, conference centers, and retreat facilities. Offsite work may involve varying temperatures, lighting, and noise levels, as well as periods of increased activity during event setup and execution. Employees are expected to maintain professionalism, safety awareness, and flexibility while adapting to different environments and schedules.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation is $23.50 - $26.00 per hour and it is a non-exempt position. This is a hybrid position- Mon, Tue, Thu in office, and Wed and Fri remote.

Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

MINISTRY LIFE:

Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.

CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:

Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities

Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry

Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding

Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work

Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

BIBLICAL COMMISSION:

“Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)

VISION:

“A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”

MISSION:

“To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”

VALUES:

• Honor God in everything we do
• Build relationships based on trust and respect
• Maintain integrity and excellence in programs and services
• Practice responsible stewardship
• Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI)
  
  

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