What are the responsibilities and job description for the Property Damage Legal Assistant position at Jones Networking?
Property Damage Legal Assistant
Charlotte, North Carolina
Jones Networking is recruiting for a Property Damage Legal Assistant to join a Personal Injury Law Firm in Charlotte, NC. This is a temporary to permanent, in-office, career opportunity and the Firm is willing to train interested candidates.
Responsibilities of the Property Damage Legal Assistant:
- Manage case files and exceed clients expectations by informing them of their choices after an accident has occurred.
- Communicate with clients, witnesses, insurance adjusters, body shops and car rental offices in order to secure case evidence.
- Document all communication with clients.
- Serve as an empathetic liaison for clients, educating them and guiding them through the process.
- Review police reports and property damage photos.
Requirements of the Property Damage Legal Assistant:
- High School diploma required.
- Strong customer service skills and ability / desire to work with people.
- Extensive understanding of auto insurance claims and coverages is helpful.
- Strong sense of urgency and attention to detail.
- Ability to work well under pressure and handle high volume of telephone calls.
- Excellent listening skills and compassion.
- Bilingual language skills (English and Spanish) are helpful but not required.
- Willing to train interested candidates.
Salary : $18 - $22