What are the responsibilities and job description for the Lead Host/Hostess at Jonathan's the Rub-Bridgeland position at Jonathan's The Rub, 9090 katy freeway , Houston,...?
Join Our Team as a Host/Hostess at
Jonathan's the Rub!
Jonathan's the Rub Bridgeland, located in Cypress, TX, is looking for a dedicated a reliable Host/Hostess to join our existing team! We are located at 20215 Bridgeland Creek Parkway.
About Jonathan's the Rub
At Jonathan's, we pride ourselves on delivering exceptional service and creating a warm, inviting atmosphere for everyone who walks through our doors. We value teamwork, professionalism, and a genuine passion for hospitality. If you’re looking for a role where you can make a difference and feel valued, this is the place for you.
What You’ll Do
The Lead Hostess is the front-of-house ambassador for the restaurant, responsible for creating an exceptional first and last impression for every guest. This role oversees the host stand and host staff, manages reservations and guest flow, supports service leadership, and ensures a gracious, seamless dining experience that reflects the restaurant’s service standards.
Responsibilities:
- Warmly welcome guests upon arrival, using names and confirming preferences in table settings managing optimal seating and plotting reservations during events, holidays, and peak days.
- Resolve guest concerns with tact, urgency, and a service‑driven mindset as it pertains to seating needs.
- Ensure all guests receive a personalized, memorable, and hospitable experience. Update guests’ profile and record preferences for repeat business development.
- Communicate real-time changes or challenges to the management team.
- Prepare daily seating charts, special-event needs, and guest notes, coordinating table turns, pacing, and special requests efficiently.
- Serve as the point-of-contact between hosts, servers, managers, and kitchen leadership.
- Support management with open/close procedures as assigned. Assist with events, large parties, and VIP coordination; Assist with promotion set up and break down
- Train, support, schedule, and mentor the host team to uphold service standards.
- Handle phone inquiries, confirmations, message requests, and special accommodations.
What We’re Looking For
To thrive in this role, you’ll need:
- Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
- A positive attitude and the ability to remain composed in a fast-paced environment.
- Must have problem resolution experience
- Experience with concepts or previous employment enforcing policies.
- Minimum 2 years of experience as a Lead Host in a full-service, upscale dining concept (preferred)
- Must have a working knowledge of Open Table and other data tracking tools.
- Ability to work flexible schedules, including nights, weekends and holidays is required
- Must be able to perform side work duties to ensure tables are ready for arrivals.
- Strong communication and interpersonal skills.
- A professional appearance and excellent attention to detail.
Ready to Apply?
If you’re excited about the opportunity to be part of the Jonathan's the Rub team at our Bridgeland location and help us create unforgettable experiences for our guests, we’d love to hear from you! Apply today and take the first step toward joining our team. We can’t wait to meet you!