DME Specialist

Description

Joints In Motion Medical (JIMM) seeks a DME Specialist to provide orthopedic related durable medical equipment (DME) and services within retail space. Involves assessment, fitting, educating, instructing, documenting and collecting for DME ordered items and requests. 

Essential Duties include order process, and sales including delivery, fitting and training patient’s use of all JIMM rehabilitation products according to the physician’s orders. Expected to calculate costs and responsibility in accordance with company procedure and informing patients, executing patient contracts, collecting payments, completing and returning all required documentation to facilitate timely billing. Includes addressing calls, customers and clinician needs and documenting chain of custody of all inventory items in accordance with inventory procedures, resulting in accurate manifests, including ordering and receiving inventory. 

Also involves Intake and order creation within software, maintaining inventory and inventory counts, and maintaining a clean, safe, and stocked retail space that is esthetically pleasing and functional. DME Specialists also staff, open and/or close the retail store weekdays and verifies benefit coverage with or without Intake and Benefit department assistance. We service patients in a manner that creates Raving Fans that are referenceable to our referral sources. Pay range $19 to $25 hourly based on related knowledge, skills and abilities with a possible bonus available based on attainment of revenue goals. 

Requirements

Requires High School education and some post high school education or experience with anatomy Medical background servicing patients and a proven record of providing exceptional customer service. Retail sales exposure is helpful along with cash/money handling involving some math.  Must be able to lift up to 50 lbs. independently and navigate smart devices with computer skills.   

Salary : $19 - $25