Position Title

Senior Lead Professional

 Position Purpose

Primarily responsible for 1) leadership, management, and accountability of direct reports, 2) overseeing successful project delivery, ensuring adherence to scope, schedule, and budget, 3) ensuring that the appropriate standard of care (quality assurance/quality control) is provided on all project work and 4) coordinate with direct reports to share resources and expertise across the discipline. The position lies within a specific discipline and has responsibilities over (1) multiple core discipline organizations and office locations or (2) specialty groups and practices. Responsible for ensuring consistency of practice, standards, and project delivery across multiple offices or specialty groups led by Lead Professionals.

Essential Functions

Lead, Manage & Hold Accountable (LMA)

• Provide clear direction using the TBS COMPASS.
• Serves as the first line of communication between the Discipline Leader and the Lead Professionals of each reporting organization.
• Serve as escalation point for complex issues raised by Lead Professionals related to staffing, client relations, or project risks. Cultivate associates using Associate Development Plan (ADP) Process.
• Hire, mentor, motivate, consider promotions and salary adjustments, and terminate staff.
• Provide the necessary tools: Resources, Training, Technology, People, & Time and Attention.
• Delegate and communicate effectively.
• Conduct regular and effective team meetings.
• Conducts quarterly conversations.
• Reward and recognize direct reports.
• Provide strong HSE leadership.

Project Delivery That Builds Client Intimacy

• Ensure Lead Professionals and Group Leaders deliver profitable projects in accordance with TBS  Project Management Best Practices and Guidelines and TBS 5-Step Proven Process.
• Ensure Lead Professionals and Group Leaders understand their part within the TBS Strategic Client  Development Process.
• Assist in fee development and negotiation to result in a profitable project.
• Review and approve contracts; ensure solid contracts are executed on all projects within the group.
• Provide thorough review and approval of TBS Project Management Plans (PMPs).
• Ensure Lead Professionals and Group Leaders are reviewing and updating their teams’ project reports weekly.
• Ensure Lead Professionals and Group Leaders deliver projects in accordance with scope, schedule, and budget.
• Ensure Lead Professionals and Group Leaders collect fees in a timely manner from their clients.
• Support Project Managers in building strategic client relationships.

QA/QC & Standard of Care

• Ensure quality assurance/quality control and professional standard of care on all project work.

Enforce Firm Policies & Procedures

• Ensure the firm’s Policies & Procedures are implemented within the group.

Resource and Workflow Management

• Allocate people and equipment effectively within and between groups.
• Assign projects based on team capacity and skill sets.
• Manage workload distribution to optimize team efficiency and utilization.

Professional Development & Technical Consistencies

• Provide training, mentoring and certifications to maintain the professional standard of care
• Confirm technology consistency across discipline’s core and specialty groups.
• Ensure the discipline utilizes current knowledge, practices, standards, and technology

Key Performance Measures

• Engagement score as per GallupQ12
• Group project profitability
• Group utilization

Supervisory/Coaching Responsibilities

Directly supervises and mentors Lead Professionals and Group Leaders across multiple organizations within the Discipline, fostering professional growth and technical excellence. Support career development through mentoring, coaching, and growth opportunities. Oversees all other staff within their group. Responsible for conducting associate development plans for Lead Professionals, including alignment to firm goals, leadership competencies, and project delivery outcomes.

Physical Requirements

The associate is occasionally required to stand; walk; sit; use hands to operate and maneuver, objects, tools, or controls; reach with hands and arms; use manual dexterity to operate keyboard, calculator, and telephone; talk and hear; climb stairs, balance, stoop, kneel and lift up to 50 pounds. Specific vision abilities required include close, distance, color, and peripheral vision; depth perception; ability to adjust focus.

Minimum Requirements

• College course work or technical training plus five years related technical work experience, or any equivalent combination of education and experience.
• Professional certification or licensing in work specialization.
• Actively involved in career-geared professional organizations.
• Actively participate in leadership training (i.e., ACEC Leadership Pipeline).
• Actively use effective communications skills (Written, Verbal, and Non-verbal).

Work Environment

The associate works in an office and outside, potentially exposed to a variety of environmental conditions.

Hours of Work and Travel

Position requires 40 hours per week. Travel to visit clients, tour project sites, and other office locations on a regular basis is required. Nights away from home, and weekend commitments to the firm, its associates and clients are required.

Experience comes in different forms; many skills are transferable – and passion goes a long way. Here at TBS, we are in the business of cultivating people, and you are set up to succeed if you identify strongly with these values / behaviors: Growth Oriented; Trustworthy; Responsive; Works Hard, Smart, & Safe; Builds a Positive Team & Family Spirit; and are Enthusiastic & Energetic.

We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we are dedicated to adding new perspectives to the team.

Our purpose is investing in people to enhance communities and that commitment has endured for over 100 years. We pride ourselves in doing this by recruiting, hiring, and retaining diverse, passionate, and forward-thinking talent. T. Baker Smith is an equal opportunity employer, and we are dedicated to providing an inclusive and diverse environment for all associates.