What are the responsibilities and job description for the Branch Manager position at Johnstone Supply - The Balsan Group?
Branch Manager
Department: Operations
Reports to: Regional Operations Manager
Supervisory Responsibilities: Counter Sales Associates, Warehouse Associates, Delivery Drivers
Position Overview:
We’re looking for a high-energy, Branch Manager who has experience in building and motivating a team who is focused on customer service to grow sales in a competitive HVACR market of contractor businesses and industrial accounts. The branch manager will be responsible for leading all counter sales and warehouse staff in providing excellent customer service and increasing overall sales for the branch.
Essential Job Functions:
- Recruiting, training, and monitoring the performance of staff.
- Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
- Overseeing stock control and processing orders.
- Ensuring quality and delivery budget objectives are met.
- Fulfill objectives and directions from corporate headquarters.
- Promoting the sale of parts and replacement components for products to new and existing Contractors.
- Enhancing existing dealer/contractor business while developing new business opportunities.
- Customer service, sales performance, cost controls, inventory control, business strategy, asset management, marketing strategy and technical support.
- Planning future capacity requirements.
- Produce regular reports and statistics on a daily, weekly and monthly basis.
- Brief team leaders on a daily basis.
Qualifications:
- 5 years of management experience
- Proven leadership and coaching experience.
- Broad knowledge of material handling, warehouse operations and systems.
- Strong interpersonal skills with an understanding of diverse backgrounds and an emphasis on communication: training, team building, negotiation skills, interdepartmental interaction, leadership and supervision and management.
Benefits:
- Competitive Salary plus monthly bonuses.
- Medical, Dental, and Vision insurance provided
- 401K match after a year of employment
- on-going training provided-classroom, leadership training, and online classes
Physical Demands & Work Environment
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to lift, carry, and load up to 75 pounds repeatedly throughout the day; balance on ladders, portable stairs and like equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. The employee is also frequently required to lift in excess of 100 pounds with mechanical assistance or the assistance of coworkers.
Work Environment: Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.
Company Overview:
Johnstone Supply, The Balsan Group is an HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, and Vermont that is rapidly growing and has tripled in size over the last five years.
The Balsan Group is a family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, and Vermont that is experiencing rapid growth. We are dedicated to having the leading product and HVAC/R knowledge, unparalleled customer service, most convenient locations and ordering options.
We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick up, expert-lead technical training, business advice and support, warehouse design and management services and more!