What are the responsibilities and job description for the IT Manager - Business Operations position at Johnson Health Tech North America?
Position Overview
The IT Manager - Business Operations will focus on managing the business systems, ensuring the stability and efficiency of the organization's IT infrastructure while aligning technology with business goals, evaluates technical needs and implements solutions that meet business goals, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Candidate should understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.
Qualifications
Education:
Bachelor’s degree in business, computer science, information technology, or a related field, or equivalent experience.
Experience:
- 5 years driving business transformation through IT execution in a manufacturing environment.
- Proficient in ERP system, experienced in project planning, prioritization, and monitoring
- Expertise in analyzing software systems across Manufacturing and Engineering and functions
Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time
- Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security.
- Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be).
- Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges.
Knowledge, Skills, & Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Strong grasp of project management methodologies and feasibility analysis (effort, time, cost)
- Exceptional problem-solving and analytical decision-making
- Skilled at managing multiple projects in high-pressure environments
- Strong leadership, organization, and time management capabilities
- Effective communicator in both technical and non-technical contexts
- Creative thinker with ability to design innovative solutions
- Collaborative team player with experience leading dispersed teams
- Proactive learner, adaptable to new technologies and trends
- Initiative-driven, translating goals into actionable results
- Proficient in Microsoft Office