What are the responsibilities and job description for the Inside Sales Associate position at Johnson Controls International?
This is a Hybrid position with two days working from home and three days on-site. Candidates can live anywhere in the U.S if it is close to a JCI HVAC branch location.
What you will do
The right person listens to understand customer needs, probes to recognize opportunities, solves problems and recommends solutions. The candidate we are looking for must have passion for customer focus and service understanding to promote the Johnson Controls value proposition to building owners / facilities and information technology (IT) leaders.
You will reach out via phone and email to leads from several campaigns. The campaigns consist of HVAC equipment, controls, planned service agreements and inbound lead requests. You will be qualifying these leads and securing meetings for your outside counterpart. To be successful you will develop a follow up process, build relationships with your sales reps and grow maintain a pipeline.
How you will do it
You will be responsible for booking qualified meetings
- You will be responsible for booking qualified meetings for your outside counterpart.
- Interacting with your customers daily, you will identify and offer appropriate solutions or hand-off any booked meetings to the appropriate rep.
- You will be responsible for following up with your outside counterpart after the meeting takes place and throughout the sales cycle.
- From there you will build and maintain your pipeline.
Qualifications - External
What we look for
Required
• 0-2 years of Inside sales, telemarketing selling, or business experience
• Undergraduate degree (preferred) or 2 year degree & relevant experience
• Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software and e-mail
• Excellent verbal and written communications skills
• Ability to multi-task, prioritize, and manage time effectively
• A high level of integrity, and resilient temperament
Preferred
• 2 - 4 years of Inside sales, telemarketing selling experience or business experience at a product company
• Track record of over-achieving goals. Demonstrated ability to influence account decision makers at key levels.
• Strong phone presence and experience dialing dozens of calls (45-60 on average) per day
• Experience working with a CRM database
• Ability to rapidly build knowledge of Johnson Control’s product lines
· Experience in HVAC/controls industry is highly preferred
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit
SpecialAccommodations@jci.com?subject=Candidate Accommodated Requested&body=Hello, I've applied to an opportunity and require an accommodation during the application process.
.About the Company:
Johnson Controls International