Program Director, Revenue Cycle Mgmt Site Operations (JHACH & SMH)

Make it happen at Hopkins!

The Program Director Revenue Cycle Management for Johns Hopkins All Children's Hospital and Sibley Memorial Hospital is a fully remote position. This Program Director is responsible for the strategic planning of the revenue cycle management operations to ensure financial stability and operational efficiency. They will collaborate with senior leadership and department heads to develop and execute initiatives that optimize revenue capture, reduce denials, and improve patient financial services as well as monitors key performance indicators and regulatory compliance to drive continuous improvement and achieve organizational goals.

The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children’s Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.

Essential Functions:

• Directs the development and execution of strategic plans for revenue cycle management operations.
• Collaborates with senior leadership and department heads to align revenue cycle initiatives with organizational goals.
• Collaborates closely with clinical departments and operational leaders to support the integration of harmonized and optimized revenue cycle functions across clinical specialties.
• Identifies opportunities for process improvements and drives initiatives to enhance revenue capture and reduce denials.
• Provides training and support to staff on revenue cycle best practices and compliance requirements.
• Prepares and presents regular reports to senior leadership on revenue cycle performance and improvement initiatives.
• Maintains the budget for the revenue cycle management department, ensuring efficient use of resources.
• Supports quality improvement initiatives by providing data analysis and recommendations for policy development.
• Leads revenue management activities by cultivating partnerships with Finance and clinical leadership, analyzing performance, supporting net revenue valuation and budget planning, and driving strategies to improve reimbursement, cash realization, and financial outcomes.

Qualifications:

• Bachelor's Degree in healthcare administration, business administration, finance, science, engineering, or a related field (Required).
• 10 years of experience in healthcare revenue cycle management (Required).
• Depending on individual position assignment, additional certifications may be required.
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Defines and implements organizational strategy.
• Solves strategic problems that often involve external factors such as market trends, regulatory changes, and technological advancements.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
• Models/mentors and teaches staff that support the programs.
• Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
• Identifies high-level risks that could impact the entire organization, evaluating long-term implications and systemic vulnerabilities.
• Responsible for high-level strategic decisions that define the organizational direction.
• Requires a high level of adaptability to successfully manage the dynamic nature of large-scale programs.
• Manages large organizational programs with substantial budget and impact for Revenue Cycle Support.
• Responsible for high-level financial planning, including long-term forecasting and securing funding from internal and external sources.
• Sets budgetary priorities and allocates resources to align with organizational goals and program outcomes.
• Advanced proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).

We’re proud to offer a robust benefits package that supports your health, growth, and well-being. Discover our full offerings and costs here: mybenefitsjhhs.com 

What Awaits You: 

• Competitive pay and benefits that support you at every stage of your life and career. 

• Retirement plans with employer contributions to help you plan confidently for the future. 

• Generous time off so you can unplug, recharge, and enjoy life outside of work. 

• Access to world-class facilities and innovative technology that fuel your curiosity. 

• Endless opportunities to advance your career as part of the Johns Hopkins team

Salary Range: Minimum 134,805.00/annually - Maximum 210,642.00/annually. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.