What are the responsibilities and job description for the Patient Clerical Assistant position at Johns Hopkins Medicine?
Make it Happen at Hopkins!
Position Details:
- Unit - Critical Care
- Day Shift: 7am - 3:30pm
- Status - Limited; 24 hours/week
- Weekend work required; every other weekend
Position Summary: The Patient Clerical Assistant performs clerical and receptionist duties for the unit. Job duties affect patient care through the completion of tasks which permit others to provide direct patient care. Work requires communication outside of the work group and external contacts require providing or obtaining factual information.
Minimum Education/Experience:
- High School Diploma or equivalency required.
- Associates degree preferred.
- One (1) year demonstrated experience interacting with the public.
Knowledge/Skills:
- Strong interpersonal skills including sensitivity, maturity, and tact necessary to communicate effectively with patients, family members and co-workers, and the ability to work efficiently with episodic interruptions in work flow.
- Ability to problem solve, anticipate needs and take initiative are required.
- Ability to use a computer (Epic, SAP, Transquest, and HillRom), following clear instructions and procedures for looking up relevant data and sending and receiving emails. 4. Must be able to pass all hospital competencies required for the position.
- Knowledge of SAP is preferred.
Johns Hopkins Howard County Medical Center is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. Since its founding in 1973, the original 59-bed, short-stay hospital has grown into a comprehensive acute care medical center with 226 licensed beds. We specialize in women’s and children’s services, surgery, cardiology, oncology, orthopedics, gerontology, psychiatry, emergency services and community health education. In June 1998, Howard County General Hospital joined Johns Hopkins Medicine. In June 2023, the hospital was renamed Johns Hopkins Howard County Medical Center.
Why PCAs love Howard County Medical Center:
- Warm and collegial environment
- Fantastic benefits: http:// https://hcgh.mybenefitsjhhs.com/
- Free parking
- Practice self-care with Healthy @ Hopkins
Hear what our hospital president has to say about what we do and why we do it: https://www.youtube.com/watch?v=qj5KuB34gU8
Salary Range: Minimum 19.21/hour - Maximum 22.20/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.