Director of Clinical Services #32280

Location: Boston, MA

Salary Range: $120K-$140K | Exempt

Schedule: Full-time | Monday-Friday

Position Overview

The Director of Clinical Services provides strategic clinical leadership and oversees all nursing operations within home care and community-based programs. This role ensures that older adults and individuals with disabilities receive high-quality, person-centered care aligned with all State and Federal regulations. The Director supervises RN Managers and partners closely with organizational leadership to drive a collaborative, interdisciplinary care model across this nonprofit.

Required Qualifications

• Master’s degree in nursing, social work, human services, public administration, gerontology, or related field; 6 years of human services experience, including 3 years in a supervisory or administrative role
• OR
• Bachelor’s degree in one of the fields above; 7 years of human services experience, including 5 years in leadership
• OR
• Associate degree in science with 8 years of experience in nursing within Home Care, Community Health, or similar settings
• Licensed Registered Nurse (RN) in Massachusetts (required).
• Experience with Aging Services Access Points (ASAPs) preferred, including knowledge of Home Care, Special Programs, Medicare, Medicaid, and community resource systems
• Proficiency with computer-based recordkeeping systems; SAMS experience preferred
• Strong Microsoft Office Suite skills
• Excellent communication, presentation, and training skills
• Demonstrated leadership, team-building experience, problem-solving ability, and conflict-resolution skills
• Ability to thrive in a fast-paced environment and adapt to ongoing industry changes
• Experience collaborating within diverse, multi-ethnic, and multicultural environments
• Highly organized, detail-oriented, and skilled in time and priority management
• Ability to travel within the community to conduct home visits

Essential Functions

• Lead and optimize nursing operations for home care programs, care transitions, and community-based initiatives
• Motivate, guide, and supervise RN Managers and staff RNs through coaching, consultation, and scheduled supervision
• Partner on quality assurance activities, including case reviews and policy training, to ensure regulatory compliance and continuous improvement
• Ensure adherence to all EOEA, State, and Federal regulations, including timeliness of assessments and community screenings
• Develop and implement clinical policies, operational procedures, and best practices that enhance efficiency, quality, and cost-effective service delivery
• Collaborate with leadership to coordinate services that support independence, safety, and well-being
• Establish processes to maintain compliance with policies, procedures, and quality standards
• Support the design, implementation, and evaluation of new and existing programs
• Participate in recruitment, hiring, training, and onboarding for RNs and program staff
• Identify RN training needs and partner with HR to build staff capability and performance
• Represent our client within the community, at statewide meetings, and on professional committees
• Prepare required reports and participate in departmental and agency-wide meetings
• Support outreach programs and events as needed

Take the Next Step in Your Career

If you’re energized by driving clinical excellence, shaping high-impact home care services, and empowering teams to deliver exceptional client outcomes, we encourage you to apply today and advance your career with a mission-driven organization.

Founded in 1969, JOHNLEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. JOHNLEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.