What are the responsibilities and job description for the Service Technician-Experienced position at John Jones GM of Salem?
At John Jones Auto Group, we’re more than just a place to work – we’re a family. Our dealership is built on values like integrity, innovation, and customer satisfaction. We’re proud to support the career growth of our team members and provide ongoing training, competitive pay, and benefits that reflect our commitment to our staff’s well-being. Whether you’re looking to advance your automotive career or start fresh, we invite you to be part of our journey.
John Jones Auto Group is seeking an experienced and motivated Automotive Service Technician to join our growing Service Department. The ideal candidate is reliable, safety-focused, and dedicated to providing high-quality automotive repairs and maintenance. You will diagnose, repair, and maintain a variety of vehicles while delivering excellent customer service.
Benefits
- Competitive pay
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Paid training and certification support
- Employee discounts on vehicles, service, and parts
- Up-to-date equipment and clean, professional shop environment
- Career advancement opportunities within a multi-location auto group
Responsibilities
- Perform accurate diagnostics and troubleshooting of mechanical and electrical issues
- Complete repairs and maintenance including brakes, suspension, engine, transmission, heating/AC, electrical systems, and drivability concerns
- Conduct multi-point inspections and document findings clearly
- Perform manufacturer-recommended services and warranty repairs
- Communicate effectively with Service Advisors regarding repair needs, parts requirements, and timelines
- Maintain a clean and organized work area
- Follow all safety protocols, dealership procedures, and manufacturer guidelines
- Test-drive vehicles to confirm repairs
- Stay current on training, certifications, and new automotive technologies
Qualifications
- Automotive technician experience required (dealership experience preferred)
- ASE certifications preferred (or willingness to obtain)
- Valid driver’s license with clean driving record
- Strong diagnostic and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with dealership systems, diagnostic tools, and repair equipment
- Ability to lift up to 50 lbs and perform physical tasks in a shop environment
John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.