What are the responsibilities and job description for the Warehouse Lead position at John Henry's Careers?
About the Role: The Warehouse Lead is a senior member of the warehouse team who supports daily operations by helping coordinate work on the floor. This role is hands-on and focuses on completing warehouse tasks while guiding teammates, ensuring quality, and supporting the workflow plan set by the Warehouse Supervisor.
Looking for more than just a job? Come work for one of the most trusted and innovative companies in the area, proudly celebrating 30 years in the community with a low employee turnover rate—because our people truly stay. We offer above-average pay plus commission, weekly pay, and benefits you’ll actually use, including full medical, dental, and vision with fully employer-paid options, 401(k) match, paid uniforms, and a $1,000 wellness program. Enjoy generous PTO, your birthday off, and a real commitment to work-life balance (we mean it). Built on high integrity and next-level innovation, this is your chance to grow your career with the best in the area—while being supported every step of the way.
$50,000 DOE
Warehouse Lead Key Responsibilities:
- Perform core warehouse functions including receiving, stocking, order picking, packing, staging, and shipping.
- Maintain warehouse organization and ensure items are stored and labeled correctly.
- Assist with routine cycle counts and correct basic inventory discrepancies.
- Assign tasks to team members based on daily work plan provided by the Warehouse Supervisor.
- Reassign work as needed to keep tasks moving efficiently when volume or priorities shift.
- Support technicians with material needs by preparing, pulling, or staging items.
- Train new and existing team members on warehouse procedures, equipment use, and safety guidelines, under the Supervisor’s direction.
- Serve as an on-floor resource for questions and process clarification.
- Identify issues such as missing inventory, incorrect picks, or equipment problems.
- Resolve simple issues directly and escalate anything unusual or complex to the Warehouse Supervisor.
- Operate warehouse equipment safely and help ensure others do the same.
- Report safety concerns and equipment needs promptly.
Warehouse Lead Qualifications:
- High school diploma or equivalent; additional education or certifications in logistics, supply chain, or a related field is a plus.
- 1-2 years of warehouse experience.
- Strong understanding of warehouse processes and attention to detail.
- Ability to lift heavy objects (up to 50 lbs.) and work in a physically demanding environment.
- Solid communication skills and the ability to guide teammates.
- Experience with warehouse systems preferred.
- Forklift certification or willingness to obtain.
Warehouse Lead Interpersonal Qualifications:
- Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
- Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
- Highly organized, ability to act quickly while still having attention to detail.
- Hold yourself to a higher standard and exhibit a high level of integrity.
John Henry's is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.