What are the responsibilities and job description for the Service Coordinator - Pressure Protection position at John H Carter / ControlWorx?
- Receive correspondence from external and internal customers which must be handled on a timely basis.
- Tasks will include RFQ’s, factory support, delivery expediting,
- Research and identify necessary repair parts based off of past histories
- Ensure that inside efforts are aligned with the production team
- Support JHC accounting department with problem invoices, returns, and general customer account information
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the JHC product principals when required to do so
- Attend and participate in required trainings
- Participate in the after hour and weekend ‘On-Call’ rotation
- Procure product and product information for customers
- Be a team player, and work well as group
- Accurately complete quotes, order entry, and purchase orders
- Always build and cultivate solid relationships
- Regular and predictable attendance is essential for this position.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com