What are the responsibilities and job description for the Service Coordinator - Pressure Protection position at John H. Carter Company, Inc.?
Job Details
Description
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com
Description
- Receive correspondence from external and internal customers which must be handled on a timely basis.
- Tasks will include RFQ’s, factory support, delivery expediting,
- Research and identify necessary repair parts based off of past histories
- Ensure that inside efforts are aligned with the production team
- Support JHC accounting department with problem invoices, returns, and general customer account information
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the JHC product principals when required to do so
- Attend and participate in required trainings
- Participate in the after hour and weekend ‘On-Call’ rotation
- Procure product and product information for customers
- Be a team player, and work well as group
- Accurately complete quotes, order entry, and purchase orders
- Always build and cultivate solid relationships
- Regular and predictable attendance is essential for this position.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com