What are the responsibilities and job description for the Production Coordinator Manager position at John H Carter / ControlWorx?
- Lead, mentor, and manage the Production Support team, ensuring alignment with company goals and customer expectations.
- Oversee the creation and accuracy of job packets, BOMs, SDS reviews, and service orders.
- Ensure timely and accurate pricing estimates and purchase order processing.
- Monitor and manage documentation for outages and field/shop service activities.
- Implement and uphold JHC TCC (Total Customer Commitment) standards across the team.
- Collaborate with internal departments to improve workflow efficiency and customer satisfaction.
- Develop and maintain vendor relationships to optimize pricing and delivery schedules.
- Review and approve repair jobs and ensure completeness of documentation.
- Provide training and development opportunities for team members.
- Maintain regular communication with leadership regarding team performance, challenges, and opportunities.
- Ensure compliance with safety, quality, and operational standards.
- Travel as needed to support field operations and customer engagements.
- Maintain regular and predictable attendance.
Please note that this role is not eligible for Visa sponsorship/assistance at this time.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com.
Experience
Required- A minimum of 2 years in the valve repair industry preferred.
- Prior supervisory or management experience required.
- Minimum of 5 years in the valve repair or industrial instrumentation industry.
Education
Required- High School or better
- Bachelors or better in Business Administration or related field
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
